Skype is a premier video chat service under the Microsoft Corporation that has revolutionized how people keep in touch. Apart from video and voice calling capabilities, the software also has SMS messaging services to help you stay connected with your loved ones.
Over the years, its features have been influential in the business world. Business owners have been using it to host e-conferences and enhance global communication to improve business efficiency globally. Due to its diverse functions and benefits, Skype has become an integral part of daily living. However, this popularity makes it susceptible to security threats, such as hacks.
You can tell if your Skype account has been hacked through phishing, a hacking attempt by a third party to get sensitive details from the targeted account. Such third parties often portray themselves as trusted companies that users find hard not to believe.
How to tell your Skype account has been hacked
If you receive fraudulent emails that resemble mail from Skype that demands your sensitive information
Your contact list receiving spam from your account
If you note unfamiliar names in your file-sharing
If your account has been hacked, no need to worry. You can follow the steps below to report and recover your account.
Your Skype account is linked to Microsoft, and you may recover your account in a process that begins with a Microsoft account password change. Here's how to go about it:
If you were unsuccessful in regaining control of your hacked Skype account, you should complete the recovery form. However, if you've successfully managed to get signed back in, you may want to review your account's recent activity to ensure no significant damage was done. Here's a guide on how to go about it:
Once you've successfully recovered your account, you can prevent future hacks by reviewing your general Microsoft security settings and review your Outlook email settings.
You can also report your issue via the following ways:
Once your Skype account has been hacked, you can call Skype's customer care desk, and they will walk you on resolving your problem and even provide follow-up.
Through live chat, you can receive help quickly compared to phone calls because a skilled agent can easily handle more than two client interactions simultaneously.
After thousands of Skype customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Report That My Skype Account Was Hacked? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Skype if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Skype in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Report That My Skype Account Was Hacked? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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