How do I resolve buffering issues on Sling TV?
If your Sling TV is having streaming or buffering issues, here's everything you need to do to resolve the problem, quickly and efficiently.
Buffering or lagging on Sling TV can be very annoying especially when you are watching your favorite TV show.
If you are experiencing this kind of problem, it's your lucky day. In this article, we will discuss three fixes that will help resolve your buffering issues on Sling TV.
Fix #One: Run Internet Speed Test
Sling TV operation entirely depend on the internet. The better the speed the better the streaming capability. For it to function effectively you should have internet connections of:
- At least 3MBPS for portable devices like phone and tablets.
- At least 5MBPS for single stream videos on TV, Mac, or PC.
- At least 25MBPS when using multiple devices to stream videos.
Probably, you have these connections in place. Have you ever stopped to think whether you are getting the speeds you paid for from your provider? It's not unusual to pay for certain internet package just end up getting a fraction of the intended speed. That's why you need to run a speed test and this is how you do it.
- Open any browser and Google search speed test.
- Select the first option on the list and click on Run Speed Test, which appears as a blue button on the right-hand corner of the speed test panel.
- Wait while Google measures your upload and download speeds.
- Review the results and act accordingly.
If your speed is fine and still experiencing the buffering problem, then you can:
- Unplug your router and modem.
- Wait for 30 seconds and plug them back.
- Allow them to connect.
- Restart the device you were trying to stream on.
- Connect to the Wi-Fi and try streaming Sling TV to see if there are any improvements.
Fix #Two: Introduce a Range Extender
Weak Wi-Fi signal can be a cause of buffering on your Sling TV. In fact, it is one of the most common problems. But how do you determine your Wi-Fi strength? Just check on your device Wi-Fi properties and you will learn of its strength. If you discover it's weak, you need to consider introducing a range extender. Buying a Wi-Fi network like Google Wi-Fi Systems is always a great plus. It helps to fill all the weak spots in your house. One crucial factor to consider when buying a range extender, is that it's made by the same manufacturer as the router you're using
Fix #Three: Update or Replace the Router
If the two fixes above have failed to work, then it's time to update or replace your router. When going for a new router always consider getting the ones that integrates a Wi-Fi AC standard. Upgrading from the former obsolete N standard to AC standard will help in boosting your internet speed.
Importantly, old routers are not designed to handle many devices. That's why just like phones, you need to keep on getting upgrades and updating them.
Why Did GetHuman Write "How do I resolve buffering issues on Sling TV?"?
After thousands of Sling TV customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How do I resolve buffering issues on Sling TV? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Sling TV if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
Why does GetHuman Write How-to Guides for Sling TV Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Sling TV in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I resolve buffering issues on Sling TV? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.