Snapchat Customer Service

Contact Snapchat & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Snapchat. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Snapchat, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Snapchat: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Snapchat.
There's more!
Click below to show 1 more questions, answers, and complete guides to common Snapchat customer support problems.

Contacting Snapchat customer support

Below you can compare and contrast the 2 ways to contact Snapchat by looking at which ones are the fastest and which ones other customers recommend the most for solving Snapchat customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Snapchat across the following channels: Web, Twitter.

Phone number / contactWaitVotes
Online Help at support.snapchat.com
Customer Service
< 11 hrs2568
@snapchatsupport
Customer Service
14 mins343

Recent reasons customers contacted Snapchat:

I forgotten my snapchat id password i want to forgot it but it show an error that we ca...
Please my i not forget password please my password forget
Hii dear snabchat my snabchat is email address not verifying in corect email address an...
Bonjour, mon compte snapchat a *t* pirat* depuis plus d'un mois .*Mon compte a *t* d*sa...
Bonjour je ne peut plus me connecter * mon compte Snapchat avec mon t*l*phone je ne co...
Ican't login into my Snapchat account as I have*forgotten my password.*I didn't link my...
Please login my account in my new phone v** without two factor authentication please si...
I want to delete my account but i faced with the warning that i have to wait ** hours f...
I can not logging in snapchat.*The massage is showing C**A error*Please resolve the issue.
My eyes only data lost please recover now
Password ** rong and phone number is a rong
I forgot my phone and I have no password yet
I have new phone number so that I can't login my old Snapchat I'd so please help me to...
I have a new phone number so that I didn't login my old Snapchat I'd plesse help me to...
Hello!**My account is permanently locked and it was a mistake. I joked about my old me...

Help me with my issue

Does GetHuman work with Snapchat?

GetHuman does not work with Snapchat's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Snapchat at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Snapchat's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Snapchat at a Glance

Snapchat has no phone number
Snapchat has no chat option
Snapchat has no customer email
Snapchat has 1 help forumBEST
Snapchat has 1 twitter handle
Snapchat has no facebook page
Contact information overview

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