It is always such a frustrating thing when you intuitively go to launch your Snapchat account, or any other account for that matter, and find out that you cannot get access to it. Sometimes recovering an account is an easy process, sometimes it means giving up on an account for good. Here is a short guide to recovering a Snapchat account.
Like every other time you get locked out of whatever account, it is paramount to understand why you have been locked out. Here are common reasons for not being able to access your Snapchat Account and solutions to them:
This is usually the most common occurrence. Snapchat makes it relatively easy for you to recover your account in such circumstances.
Forgotten Username or Email
The process for recovering your account in cases of forgotten usernames or emails is very similar to when you have forgotten your password. If you have forgotten your username:
If you have forgotten your email:
Sounds easy right? However, most people have two or more emails and they cannot remember which particular one they used to create their account. You'll have to use a trial and error method to see which email you have is associated with a Snapchat account. When you type in the correct email, you will no longer see "email address is invalid".
Here are some signs that your account has been stolen or hacked:
This is only possible in circumstances where the "thief" has not changed a lot of detail about your account. If only the password has been changed, you can use the above process to recover your account. If everything else has been changed, your only option is to directly contact Snapchat for help.
How to Avoid Losing Your Account Again
By following these steps, you should be able to recover your Snapchat account.
After thousands of Snapchat customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How do I recover my Snapchat account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Snapchat if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Snapchat in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I recover my Snapchat account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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