Step By Step Guides for Solving Sony Issues

Instructions to help with popular customer service issues

Popular Sony How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Sony customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Sony customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Sony customers

At **:** pm I got disconnected from the PSN network and the message said that I am perm...
Cant get on my account
My disk drive on my PS* is messed up... the disk will not ejected on its own.
Trying to connect Vizio Sound Bar (surround sound) to my Sony Bravia TV but can't get t...
I can’t connect my wireless PS* controllers to my PlayStation
My account got stolen from a random person...
I’m playing red dead on PS Now and it’s very glitchy and lag he I have checked my Inter...
I bought code for tom Clancy’s rainbow six siege code and when I entered the code for t...
when I turn the TV on The green power comes on for ** sec or so then the red standby bu...
My ps* console went out on me. And I tried to reset everything and I'm now locked out...
Accidentally threw out horizontal base for PS* need to purchase new one
I purchased a gta card on the playstation store and the money isn't showing up on gra...
Trying to pay an account debt for my psn account but I can't access my support id becau...
Don't have access to my phone no more and trying to sign in on a new ps* can I reset my...
* new Durcell batteries i put in my cd player and they on lasted thru one cd. Bought an...
Hi, **I recently purchased the Sony XBR**X***H *K, and hooked up the Sony HTZ*F sound b...
Can’t get into my account it was locked*It’s saying I need to reset my password but I c...
I came home after if be playing earlier that morning too a ban for a whole week. They d...
See more issues reported by Sony customers

Does GetHuman write how-to guides because they are a partner of Sony?

GetHuman has no affiliation whatsoever with Sony, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Sony have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Sony Reference

Guidance for Other Companies

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