Step By Step Guides for Solving Sony Issues

Instructions to help with popular customer service issues

Popular Sony How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Sony customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Sony customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Sony customers

I would like to recover my old account I don’t have original email but I do have the se...
Not yet fixed. I don't have a full picture
I psn account got locked I need to recover it but I can’t remember the email and phone...
Sony TV won’t turn on.
Why is my account message* up PS*
Call me im tired of my ps* being stupid id like to talk to someone about it it keeps sa...
Where the **** are all of these wonderful PS*’s. Huh? Make more.
Trying to check on prices of ps* on your site and if you have any in stock?
I cant get my playstation plus to work
Someone bought something on my account
I was playing my PS* and I was playing with my friends I unfriended one guy and the nex...
I would like to buy and PlayStation *
Ps* account was hacked, my playstation is no longer the primary ps*. It was hacked by...
some one charge my card * times for playstation gaming and i need my credit back. I do...
I have a Sony television XPR Dash **X *** D and I am trying to determine whether or not...
My sony reciever strdn**** i purchased a nee digital audio wire and i pulled it out of...
Im having issues doing the system software uptate
Charged for year of ps plus I haven’t had a ps in months
See more issues reported by Sony customers

Does GetHuman write how-to guides because they are a partner of Sony?

GetHuman has no affiliation whatsoever with Sony, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Sony have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Sony Reference

Guidance for Other Companies

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