Step By Step Guides for Solving Sony Issues

Instructions to help with popular customer service issues

Popular Sony How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Sony customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Sony customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Sony customers

I recently got an email saying my gmail was hacked by someone from saudi arabia. I bloc...
I had to do factory reset and I lost all my save games that I had when I could not do s...
I was hacked and I can't recover my stuff
the HDMI port is not working because i dropped my ps* by accident while it was connecte...
Got kicked out of psn changed my password and don’t have my old phone for two step veri...
I forgot my sign-in email and password (* think * know the password). How can I get it...
I need the details for my ps* port connection
Accidentally bought Star Wars Battlefront * Celebration Upgrade Edition *addon* instea...
I see changes of **.**. I do not know for how long. But I do not havea Playstation nor...
Changed my psn password and need my *sv verification code. I do not have access to my o...
Hello my account has been hacked. The email for the account was *****@***.com and the p...
My epic account purchases are gone
I purchased a * month card from dollar general and can’t see the code on the back
I was playing the crew * and it kicked me out and told me to buy the full version altho...
My account got banned cuz my brother was saying stuff and he was on my account so it go...
Hi, my name is Paul. I signed out from my PSN account and Logging in back into my PSN a...
My PlayStation account was hacked and someone spent over $*** using my debit card (whos...
Can not get *SV codes on my phone
See more issues reported by Sony customers

Does GetHuman write how-to guides because they are a partner of Sony?

GetHuman has no affiliation whatsoever with Sony, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Sony have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Sony Reference

Guidance for Other Companies

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