Step By Step Guides for Solving Sony Issues

Instructions to help with popular customer service issues

Popular Sony How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Sony customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Sony customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Sony customers

Nunca recibi en c*digo de verificaci*n de los paso para playstation y como lo recibi no...
Account was suspended and i am trying to get it back or at least get an explanation on...
so I broke my phone and I had to get a new phone number and it keeps sending the verifi...
I want to reset my password
The Sony PlayStation store is alerting me that my debit card is invalid when it is not
Trying to recover accountGot locked out I do not have recovery phone
my account has been suspended and my sign in ID isnt working eitheri cant sign in to re...
Bonjour,*Je vous pris de m’excuser de d*rangement, je me permet de vous contacter suite...
My rest password email won’t send
Can’t connect Sony tv to my internet
My password is locked and want to reset my password
Bought a new ps* can't get the controller to connect
I want to reset my password and I've given my email * times and it hasn't sent me the l...
I Purchased Sony Vegas a few years ago and I have unfortunately lost the code for it bu...
how do i fix myb**in X**J series led *k uhd tv from having a blur i can't get in conta...
my cd player won't start
My PS* was stolen, and I need to track it or at least get the serial number. I likely c...
I can't log in to my PlayStation network account and would like help resetting the password
See more issues reported by Sony customers

Does GetHuman write how-to guides because they are a partner of Sony?

GetHuman has no affiliation whatsoever with Sony, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Sony have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Sony Reference

Guidance for Other Companies

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