Step By Step Guides for Solving Sony Issues

Instructions to help with popular customer service issues

Popular Sony How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Sony customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Sony customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Sony customers

I received a Sony Bravia TV and it is not working. Just sits at initial picture and do...
Video quality is poor After having premium subscription. In my Smart TV i cant watch th...
Sony BDP cannot connect to a "Dish" TV HDMI environment. This is a new problem after ye...
A DNS server cannot be used for the DNS server did not respond within the time limit it...
Trying to log into account, I need my Birth Date I was young and didn't use my real date.
I can’t login to my PlayStation online account
I just bought a Sony Bluetooth speaker *But unfortunately is not working properly *It...
I believe they block me
I bought *k** and extra VC for PS*. Just found out my girl ordered me the PS* and it co...
It says I’m permanently banned for some reason doesn’t make sense to me I can’t get on...
The tv can’t detect the screen
I just got off the phone with one of your agents and they helped me get the reinstalati...
How to stop google verify its you from poping. Up on tv screen
PlayStation plus PIN number behind the card was scratch to hard I have receipt and card...
My son has passed away. He had deductions made from his bank account from Playstation...
I need help recovering my account but I need to speak to a agent ASAP
My digital ps* stopped working a while ago and I want to send it in to get fixed , ever...
i cant get my access my account at all i tried it all and i invested alot into it to i...
See more issues reported by Sony customers

Does GetHuman write how-to guides because they are a partner of Sony?

GetHuman has no affiliation whatsoever with Sony, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Sony have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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