Step By Step Guides for Solving Sony Issues

Instructions to help with popular customer service issues

Popular Sony How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Sony customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Sony customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Sony customers

I have a SLV-D***P DVD*VCR *-Head HiFi combo Player *Recorder .I don't want to get sate...
Account was blocked and suspended and do not know why. Need details as to why. I've t...
I have a new play station * and the controller want come on. I have tried all the troub...
Wont load subscriptions or payment methods
I can't access my sony playstation *
Not showing friends list and not saying I’m online even tho I tested my connection mult...
Est ce que vous pouvez m'appeler merci
My ps* pro says ive been permanently suspended for violating terms. I dont know y i hav...
Need to talk to a live adviser
I can't get on my ps* account cause don't have access to my old phone number
Need help connecting my soundbar to the tv
i need a refund of $**.** my husband didnt authorize that transaction it makes him upse...
i need a refund of **.** i didnt authorize that transaction and i would like to speak t...
My ps* is in a safe mode loop and I’m trying everything and it’s not getting out of it
I used my old email as the Id log in and I forgot it and I would like to change it to a...
my tv had blacked out and i was told to contact this company
Tried logging into my playstation profile on my ps* with my * digit pin and it said it...
I keep receiving a corrupted data on my saved games. Turned it on today and then receiv...
See more issues reported by Sony customers

Does GetHuman write how-to guides because they are a partner of Sony?

GetHuman has no affiliation whatsoever with Sony, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Sony have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Sony Reference

Guidance for Other Companies

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