When you make an appointment with Southern California Gas Company (SoCalGas), circumstances may arise that require you to reschedule. You can contact SoCalGas customer service for more information and assistance in rescheduling your appointment, or you can follow the steps outlined in this article.
As of February 2022, SoCalGas is updating its online service appointment portal, so some features that may have been available in the past (such as scheduling and rescheduling appointments online) are currently unavailable. SoCalGas will povide an update on its website when these features are restored. While the online portal is down, you must call SoCalGas regarding changes to service appointments.
When looking at the types of appointments you can schedule with SoCalGas, there are a number of options, including:
Remember, Southern California Gas Company is in the process of updating its online service appointment portal, so any service requests or changes must be made by calling customer support.
After thousands of Southern California Gas Company customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reschedule My Appointment with Southern California Gas Company? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Southern California Gas Company if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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