How do I dispute an overcharge or strange charge from Spirit?

A simple 9 step guide for solving this common Spirit problem quickly and effectively by GetHuman

If you have ever flown on Spirit, you most likely quickly realized that they charge for everything. It's mildly annoying but it's also one of the reason why your plane ticket cost so little. If you find yourself getting overcharged, or if there's a strange charge form the company, there is a way to submit a claim to get it back. Let's get started!
We can do this online if we use this form to submit for a refund.
On the webpage, in the first drop down menu, click "Submit a complaint"
Enter your email address on the next page so they can contact you
In the "Subject" line of the email, write "Refund Request"
In the description box, enter the information we gathered in the first step to make your case for the refund. Include the flight date and times, and the reason that Spirit charged you incorrectly and, and that for a resolution you would like a refund.
Type in your first and last name under the description box
If you have a copy of your credit card bill that shows this charge, attach it to the email as evidence
Click "Submit" and you are done!
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Categorized:spirit phone numberspirit official sitespirit customer servicespirit reservationsspirit ticketscall spiritspirit personal itemspirit fees
Author:AdamMarch 31st, 2017

About this Step by Step Guide

After thousands of Spirit customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I dispute an overcharge or strange charge from Spirit?; I want know about taking prescription medicine with me on my flight; Spirit baggage charges*information*specifications; I want to change my bag to check in instead of carry on; Need a refund please!!! I have been charged * times!!!! Checks are bouncing!!!!; Lost confirmation number and flight information... So we put together this guide to try to help. It has 9 step(s) to it. It takes an average of 66 minutes to get through these steps according to other users, including time spent working through each step and contacting Spirit. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Spirit Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Spirit that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I dispute an overcharge or strange charge from Spirit? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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