How do I get a refund for a Spirit flight I missed due to personal emergency?

A simple 9 step guide for solving this common Spirit problem quickly and effectively by GetHuman

Before you get started, be sure you have: Name on the ticket, Booking reference, Date of booking, Flight number, Email address on the account, Account PIN/Password
1
I'm sorry to hear about your loss. Luckily most airlines (Spirit included) will compensate you for the missed flight if you can prove there was actually a death in the family. This can be done by submitting a copy of the death certificate to the airline.
2
When you have all of your information collected, use this form to submit for a refund.
3
On that page click "Submit a complaint" from the drop down menu
4
Enter your email address in the next part
5
In the "Subject" line of the email write "Refund Request" or "Compensation"
6
Next you will want to detail the reason why you were not able to make your flight. Here is where you need to let them know about the death in the family.
7
Below the description bow there will be a place to enter your name, go ahead and do that.
8
If you have a copy of the death certificate, attach it to the email now.
9
Give your submission a once over to make sure it's accurate and then click "Submit" and you are done!
We've helped 3,845 people get refunds from Spirit in the last 90 days. Let us help you!
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Categorized:spirit phone numberspirit customer servicespirit flightsspirit reservationsspirit ticketsspirit personal itemspirit fees
Author:Adam2 years ago

About this Step by Step Guide

After thousands of Spirit customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I get a refund for a Spirit flight I missed due to personal emergency?; just want to print my tickets for my flight in the morning; Does your Latrobe, PA branch of Spirit Airlines fly to Houston, TX?; I (Brianna Smith) purchased a ticket for my mother to travel from IAH to MCO departing on Dec **,...; i want to contact spirit airlines officer, regarding my flight which i booked on ** feb ****; Availability of a roundtrip from panama to california... So we put together this guide to try to help. It has 9 step(s) to it. It takes an average of 67 minutes to get through these steps according to other users, including time spent working through each step and contacting Spirit. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Spirit Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Spirit that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund for a Spirit flight I missed due to personal emergency? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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