How do I get a refund for a Spirit flight that was canceled?

A simple 9 step guide for solving this common Spirit problem quickly and effectively by GetHuman

Before you get started, be sure you have: Name on the ticket, Date of booking, Booking reference, Flight number, Email address on the account
If you find yourself being charged for a flight that was cancelled by the airline, there's a way to submit your information to them so that you can collect a refund. Before you get started, track down all of the relevant information pertaining to the flight in question. When you are ready, move on to the next step.
There's no need to call as we can do this online. When you are ready to get started, click on this link to submit for a refund.
Click on the first drop down menu, then click "Submit a complaint"
In the new window that opens, enter your email address
This will start a new email to them so in the "Subject" line, write in "Refund Request" or some variation of that
Next up in the description box, it's time to make your case for the refund. Use the information that you collected in the beginning to detail out all of the reasons why you would like a refund. Be sure to include the flight date and times, and the reason that Spirit cancelled your flight, and why you would like your money back.
Below the description box enter your first and last name.
If you have anything like a statement or a copy of the cancellation from the airline, add that from your computer to the attachment field.
Next up click "Submit" and you will be well on your way to getting your refund.
We've helped 3,845 people get refunds from Spirit in the last 90 days. Let us help you!
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Author:Adam2 years ago

About this Step by Step Guide

After thousands of Spirit customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I get a refund for a Spirit flight that was canceled?; I want to change my reservation from flying to LA from Phoenix to driving the rental car to LA; I am hoping to change my flight from Phoenix to LA into a rental car I can pick up in Phoenix and drop off in LA; can i bring a buggy on the plane or do i have to check it in with my luggage; I booked A flight paid for it with my MC never got a confirmation; I am trying to check in for a flight but the web site doesn't seem to allow it unless I sign up f...... So we put together this guide to try to help. It has 9 step(s) to it. It takes an average of 76 minutes to get through these steps according to other users, including time spent working through each step and contacting Spirit. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Spirit Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Spirit that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund for a Spirit flight that was canceled? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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