How do I get a refund for a Spirit flight that was delayed more than a couple hours?

A simple 9 step guide for solving this common Spirit problem quickly and effectively by GetHuman

Before you get started, be sure you have: Name on the ticket, Flight number, Booking reference, Date of booking, Email address on the account, Account PIN/Password
1
Flight delays due to weather can be tricky to get compensated for. The key is to collect as much information as possible related to the flight and the delay, so that we can submit the issue to the company for review.
2
We're going to use this form to submit for a refund.
3
Once you start, click "Submit a complaint" from the drop down menu
4
Enter your email address so they can email you back
5
Write "Refund Request" or "Compensation" in the "Subject" line of the email
6
When you get to the description box, you will want to enter all of the flight details, including the date and time of the flight as well as the reason for the delay. In this case the reason was because of weather, so make sure to include that in your appeal to them.
7
Enter your first and last name under the description box
8
If you have any attachments that can help prove your case, now is the time to attach them to the email
9
Click "Submit" and you are done for now!
We've helped 3,845 people get refunds from Spirit in the last 90 days. Let us help you!
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Author:Adam2 years ago

About this Step by Step Guide

After thousands of Spirit customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I get a refund for a Spirit flight that was delayed more than a couple hours?; How do I purchase my ticket now but add an infant before traveling?; I have a question regarding my Travel Plans; just want to print my tickets for my flight in the morning; Does your Latrobe, PA branch of Spirit Airlines fly to Houston, TX?; I (Brianna Smith) purchased a ticket for my mother to travel from IAH to MCO departing on Dec **,...... So we put together this guide to try to help. It has 9 step(s) to it. It takes an average of 65 minutes to get through these steps according to other users, including time spent working through each step and contacting Spirit. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Spirit Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Spirit that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund for a Spirit flight that was delayed more than a couple hours? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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