Spirit Airlines is a low cost carrier based in the United States. Booking Spirit Airlines tickets involves an element of complexity and restrictions of which most customers are not aware.
The company has a fleet of about 128 airplanes flying to 72 destinations primarily in North America. The airline offers incredibly lowly priced airline tickets whose base fare may be as low as $29.
Spirit Airlines booking and boarding processes are unlike any other airline in the United States. Therefore, it is useful to understand some of those processes and
Spirit Airlines Flight Booking Policies
When purchasing tickets for a Spirit Airline ticket, you are not afforded the opportunity for seat selection. Seats are randomly assigned at the check in unless you pay for a specific seat which increases the cost of the ticket.
The charge for acquiring a specific seat is usually $5 above the ticket price. You can pay more for a Big Front Seat which usually costs around $40 more. The seat has the same perks as a first class seat on another carrier.
Therefore, you need to check the seat number when booking your flight. Also check any add-ons that you may have included in your seat reservation.
There are several ways you can book a flight on Spirit Air including calling and emailing the airline. However, booking through the airline's website is the most efficient way to make a ticket booking. Moreover, you get your boarding pass for free.
You will have to create a free Spirit account to book a ticket. You will then print your boarding pass. The more activities you do online, the less expensive it is.
If you print your boarding pass at the airport, you will be charged an extra $10 to do so. Check in and purchasing tickets should be done at least an hour before the departure of your flight.
Spirit Airlines will charge you a fee of $90 and $100 to change your ticket online and over the phone respectively. Therefore, it is recommended to change your ticket online to avoid the extra fee and for the convenience.
It will also be easier to receive your flight confirmation information if you book your flight online.
Retrieving Flight Information and Confirmation Number
If you purchased a Spirit Airline flight ticket online or through the phone, the airline should send you your flight information and confirmation number directly to your email.
If you have bought a ticket but have not yet received a confirmatory email it is because the airline is still processing your ticket. Sometimes it can take 4 to 6 hours for you to receive your confirmation email.
There are several things you can try if you do not receive your confirmation email. The first should be to check your credit card or preferred payment platform to ensure that the ticket charge did go through.
If you booked your ticket through a third party, you should call them to ensure that they booked your ticket and will send the confirmation email. There may be extra verification needed from the airline which may slow down the process of you receiving the confirmation details.
If everything else fails, you should then contact Spirit Airlines customer care and ask them to resend your flight information and confirmation number.
Spirit customer service has a phone number that you can reach them for this matter. They also have a customer service email address that is quite helpful. The last option you have is their online help forum where a customer service rep can help you receive your flight information and confirmation number.
After thousands of Spirit customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If I Lost My Spirit Air Confirmation Number and Flight Information? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Spirit if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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