What do I do if Spirit charged me for baggage fees and I want a refund?

A simple 9 step guide for solving this common Spirit problem quickly and effectively by GetHuman

1
Spirit charges for everything. That's one of the reasons why their tickets are so cheap, but it's also why they can be a pain to deal with. We can help you get your fees refunded, you just need to collect all of the relevant information about your flight, and then we can get started.
2
Use this form to submit for a refund.
3
On the first drop down menu, make the selection for "Submit a complaint"
4
When the next window opens, enter your email address so they can contact you back
5
This will start a new email to them so in the "Subject" line, write in "Refund Request"
6
When you get to the description box, you will want to use the information we gathered in the beginning to make your case for the refund. Make sure you include the flight date and times, and the reason that Spirit cancelled your flight, and why you would like a refund.
7
Under the description box type in your first and last name.
8
If you have anything like a baggage tag associated with the bags charges in question, add that from your computer to the attachment field.
9
Click "Submit" and you should hear back from them shortly.
We've helped 3,845 people get refunds from Spirit in the last 90 days. Let us help you!
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Author:Adam2 years ago

About this Step by Step Guide

After thousands of Spirit customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: What do I do if Spirit charged me for baggage fees and I want a refund?; I booked A flight paid for it with my MC never got a confirmation; I am trying to check in for a flight but the web site doesn't seem to allow it unless I sign up f...; I don't have access to my confirmation code; Cannot get ahold of a rep to confirm my resrvations; I was charged twice for my flight, have called at least * times but can't reach a rep. to help me... So we put together this guide to try to help. It has 9 step(s) to it. It takes an average of 64 minutes to get through these steps according to other users, including time spent working through each step and contacting Spirit. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Spirit Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Spirit that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our What do I do if Spirit charged me for baggage fees and I want a refund? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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