How Do I Stop Autopay on Spotify?

This easy-to-follow guide explains how Spotify customers can cancel their Spotify autopay subscriptions for Spotify Premium and revert to the company's free service. The guide outlines how to stop Spotify autopay via the company website, how to stop Spotify payments within your Apple iPhone settings, and how to contact the Spotify customer service team if you require additional assistance.

If you are currently paying a monthly subscription fee to Spotify, but you want to stop the automatic monthly payments, this guide can help you.

You use Spotify because it's a convenient way to access your music and comes at a reasonable price. However, if you no longer wish to pay for Spotify Premium, stopping Spotify autopay is a simple process that you can accomplish via your online Spotify account or your phone.

To stop your monthly Spotify autopay subscription, follow this simple guide.

Stopping Spotify Autopay via the Spotify Website

To stop autopay on Spotify, navigate to the company website. Once you locate the home page, log in via the green button on the top right-hand corner of the page, using your email address and password.

Once you have successfully logged into Spotify, find and select the Your Plan tab. You should now be able to see your Spotify Premium plan.

To stop Spotify payments, click the Change Plan option, and scroll until you find the Spotify Free option. Select Spotify Free. Then click on Cancel Premium to end your autopay arrangement on Spotify.

After you have canceled your Spotify Premium subscription, you can still access the service until your next billing date. After your Spotify Premium ends, you will still have access to your playlists and saved music. However, now you will hear advertisements.

Stopping Spotify Autopay via Your iPhone Settings

If you have an iPhone, you can stop Spotify autopay by accessing your Apple settings.

Open the Settings tab, and select your Apple ID, logging in if asked to do so. Open the Subscriptions menu, and select Manage. When you see the full list of your subscriptions, find Spotify, and select it. Choose the Turn Off Automatic Renewal option to stop Spotify payments, and click the Done button to confirm.

If You Need to Speak to Spotify

If you have followed this guide, but are still unsure of how you can stop Spotify payments, you should get in touch with the company's customer service team via email. The customer service team can walk you through the process of stopping autopay on Spotify.

Once you have sent an email to Spotify, the average response time between 24 and 72 hours. However, replies can take up to seven days.

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Why Did GetHuman Write "How Do I Stop Autopay on Spotify?"?

After thousands of Spotify customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Stop Autopay on Spotify? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Spotify if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Spotify Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Spotify in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Stop Autopay on Spotify? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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