Spotify: How do dispute a strange charge and cancel my account?

A simple 13 step guide for solving this common Spotify problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email address on the account, Password
1
This is a way to help you get your money back for being overcharged by Spotify- hopefully this helps you get your money back. If you feel you have falsely been charged just make sure you go back and see if you purchased something and forgot or someone else purchased on your account by using this link.
2
Scroll down to "Contact form", then click on it
3
Sign into your Spotify account
4
Fill out the form with the appropriate prompt
5
They will send you an email that says "no-reply", reply back anyway stating that they are overcharging/charging you for your Spotify account
- Include user name or email
- Include reasoning
- Include charged amount and date
6
And here is how to cancel your Spotify account:
Go to Spotify website
7
Sign into your account
8
Go and click "subscription"
9
Under "Subscription and Payment" , click cancel your subscription
10
Answer why you want to cancel
11
Click "Cancel my subscription
12
Re-enter your password
13
To see GetHuman's contact info for Spotify you can try the link here https://gethuman.com/contact/Spotify
We've helped 8,018 people get refunds from Spotify in the last 90 days. Let us help you!
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Categorized:spotify premiumspotify musicspotify webspotify premium freespotify appspotify customer servicespotify freecancel spotifyspotify accountspotify free trialcontact spotifyspotify premium costdelete spotify account
Author:GetHuman-oguzhan4 years ago

About this Step by Step Guide

After thousands of Spotify customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Spotify: How do dispute a strange charge and cancel my account?; i have * accounts for spotify and iam being charged ** monthly instead of ** for the family plan; Spotify charged by credit card *.** I never subscribed to this.; Trying to renew my subscription but it won't let me; I want to cancel my premium right now! But spotify is not letting me!; I have my password but forgot old email . My new email is *****@***.com... So we put together this guide to try to help. It has 13 step(s) to it. It takes an average of 121 minutes to get through these steps according to other users, including time spent working through each step and contacting Spotify. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Spotify Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Spotify that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do dispute a strange charge and cancel my account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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