Sprint Wireless: How do I activate my replacement phone?

A simple 3 step guide for solving this common Sprint Wireless problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email address on the account, Password, Phone number
1
Hi there, we help you with this! First make sure the new phone is charged. Also, make sure you have the box by for when they ask for any sort of identification number.
2
Next you will need to sign into your account on My Sprint. https://mysprint.sprint.com/mysprint/pages/sl/global/login.jsp?targetPage=HTTPS%253A%252F%252Fmysprint.sprint.com%252Fmysprint%252Fpages%252Fsecure%252Fmyaccount%252FlandingPage.jsp%253Ftarget%253DANP%2526INTNAV%253DATG%253AHE%253AActNewPhone
3
Only the account owner can swap the phones out. Otherwise you will need to request permission to make changes to your account. Use that link and follow the website for help. Let me know if this works!
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Author: The GetHuman Team • January 15th, 2016

About this Step by Step Guide

After thousands of Sprint Wireless customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Sprint Wireless: How do I activate my replacement phone?; I can't get in contact with sprint to terminate an account.; Can I prepay activate the hotspot on my phone?; I want to find out what my plan says will happen if I turn in my phone and quit Sprint.; extra $***mo access charge for a non-leased phone... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 17 minutes to get through these steps according to other users, including time spent working through each step and contacting Sprint Wireless. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Sprint Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Sprint Wireless that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I activate my replacement phone? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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