Sprint is an American telecommunications company that offers wireless phones, wireless phone plans, and Internet services to its customers. Founded in 1899 as the Brown Telephone Company, Sprint has now grown to become the fourth-largest mobile network operator in the US.
If you're a current Sprint customer, follow these easy steps to change or cancel a payment arrangement on your account.
If you're having difficulties making these changes online, you can call into the Sprint Customer Support team. Describe the problems you're having and the customer service agent will walk you through troubleshooting. Or, you can request the customer service representative make your desired changes to your account. Wait until you receive the email confirming the changes before you hang up the phone.
If you prefer to access help online, Sprint has a live chat function. You'll have to provide some account and personal details to prove your identity. Ask the agent to walk you through your technical issues or make your desired changes to your account. Wait until you receive the email confirming the changes before ending the chat.
After thousands of Sprint customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Can I Change or Cancel a Payment Arrangement I Made with Sprint? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Sprint if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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