Having quick access to your Sprint account enables you to view your bill and get more information about the device and other account management tools. It only takes minutes to sign in or register, and you get unlimited access to the account.
What Do I Need to Get Started?
Account owners need their billing IP code and their account PIN. Plus, you need to have the answer to your account security question. In case you have forgotten your PIN, call Sprint customer support to get a one-time passcode for use during registration. There are different levels of profile access.
How to Access Your Sprint Account
1. Navigate to Sprint homepage
2. Click sign in then select create My Profile
3. Verify your identity by entering your PIN number and answering the security question.
4. Create password, username or enter your primary email address
5. Click finish.
For you to verify your identity as the account holder, you need to have the correct answer to the security question. Enter your billing IP code, the last 4-digits of your SSN. Once the account is verified, you can register as the account holder and retrieve your registration code. Device users enjoy access to their payment history and can view their bill.
Once you are verified user, you are allowed to see your plan information, device information, data usage, and minutes. The email address helps notify you when there are changes to the profile. Besides, you can get your new password in your email address if you choose to reset your password. The email address helps give you confirmation that you have signed up for sprint.
Once you see the congrats message, it means you can now access your Sprint account. Click sign in to My Sprint account, and you get direct access to the online profile. Alternatively, you can retrieve your email spring sends you, which is required for second sign in.
How Do I Locate My Account Numbers?
You can only locate your account number by signing in to your account and viewing that information on the dashboard or menu. To find your account number follow the steps below:
1. Sign in to your Sprint account using your password and username
2. Click on My Preferences tab
3. Click update
4. View your account information next to your account nickname.
Alternatively, you can check the dashboard next to the sign out button. Your account number is located below your nickname. Use the drop-down menu and choose another account. Besides, your account number is on every monthly statement.
How Can I Manage My Sprint Account?
You can use My Sprint business as it makes account management easy. If you are already using My Sprint for the personal account to access your bill information, then you already know about My Sprint Business basic account management. The features enable customers to enjoy a better experience.
Sprint recognizes you based on the account type and your subscription type. Plus, you are recognized based on permissions and limits on your profile. Some business users manage their accounts by associating their phones to their profile. However, the action is billed to the device.
Customers can manage information about themselves, including username, device, password, and display name. Others include general preferences contact information, and update notifications. Besides, you can remove or add users to your account, including contact information, account PIN, and autopay settings.
After thousands of Sprint customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Access My Sprint Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Sprint if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Sprint in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Access My Sprint Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.