How Do I Make a Payment Arrangement with Sprint?

Sprint customers have the option to either pay their bills or create a payment arrangement. However, you can only make a payment arrangement with Sprint if you have a past due account. The payment arrangement provides you with additional time to cover your account's balance, and processes according to your chosen date, amount and method of payment. All you need to do is sign in to your Sprint account and follow the steps for making a payment arrangement. Alternatively, you can contact the company's customer support service.

Sprint Corporation is a telecommunication firm in Overland Park, Kansas that offers wireless services. The internet service provider serves over 54.3 million customers in the USA, and is the fourth largest mobile network operator countrywide.

If you are a Sprint customer, read on below to find out how you can make a payment arrangement with the company.

Definition of a Payment Arrangement

A Sprint payment arrangement gives eligible clients extra time to pay their account balance. The option is only available to clients with past due accounts. A payment arrangement follows the date, amount and payment method chosen by the customer. Sometimes, a partial upfront payment might be needed as well before the submission of a payment arrangement.

How Do I Make a Payment Arrangement With Sprint?

As said earlier, creating a payment arrangement is possible only with clients who have past due accounts. If you are one of them, follow the steps below to make a payment arrangement with Sprint and retain their services. Keep in mind that any balance you pay after the due date is subject to late fees.

  1. Go to the Sprint website and login to your account
  2. On the My Sprint dashboard select Make A Payment
  3. Click on Total Due/Past Due for the Sprint payment arrangement
  4. Select the date field to see the calendar
  5. Choose the most suitable date for you from the options you see. If you do not qualify for a payment arrangement, you'll not be able to pick a date other than the current day
  6. When a display message appears, verify if you can make a payment arrangement now
  7. Ensure that a payment method is included in your account. Pick your preferred payment option and click Continue. At times it may be possible for you to split the due payments into two separate amounts through Add Payment. You'll need to pay the amount within the set time frame
  8. Lastly, click on Authorize to verify the payment

You will get a text message confirming the details within a day. If you experience any issues, please call Call Sprint Customer Service representatives as soon as possible.

Does a Payment Arrangement Restore Services, and Does it Prevent Further Collection Activity?

Once you make a payment arrangement with Sprint, your service should be restored straight away. But, it might take up to fifteen minutes.

Moreover, a payment arrangement that stays open and in excellent standing prevents further collection activity. However, if a payment arrangement didn't process well or is cancelled, you will be subject to collection measures.

Can I Change or Cancel a Payment Arrangement?

Yes, you can cancel or make changes to a payment arrangement up to 24 hours before the set date for processing. Doing that may alter your eligibility for the service, preventing you from creating a new payment arrangement.

Does Making a Payment Cancel The Payment Arrangement?

No, making a separate payment does not cancel or modify your current payment arrangement. Be sure to take note of the payments you make and their processing date. To view your scheduled payments, go to the My Sprint menu and choose Payment Activity.

Furthermore, if you're enrolled in AutoPay and make a payment arrangement, the AutoPay will come to a temporary standstill. After your payment arrangement is finished, your enrolment in AutoPay should resume right away. Also, AutoPay will not attempt any payment until the next designated due date.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert
How Do I Make a Payment Arrangement with Sprint?

Why Did GetHuman Write "How Do I Make a Payment Arrangement with Sprint?"?

After thousands of Sprint customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Make a Payment Arrangement with Sprint? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Sprint if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Sprint Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Sprint in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Make a Payment Arrangement with Sprint? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Asked 2 years ago
Updated 2 years ago
Viewed 2,083,301 times
sprint payment arrangement
renegotiate sprint bill
extend sprint bill

What customers are saying about this and similar problems

I would like to speak to customer service.
My recent Sprint*T-mobile bills have been higher than in the past and I am not please w...
Just want to end service and have bill prorated
Hi,**I have a police report…. I asked sprint if they had a video of my ex that I record...
I'm eating assistance with activating my insurance wireless service I can send text to...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!