How Do I Move My Sprint Service to a New Address?

Provided that the location of your new address appears on the Sprint Service coverage map, you can move with your service. It only requires you to initiate the transfer by making the change on your account from the Sprint website or by contacting Sprint customer care. Your contact details including the phone number linked to your account must be up to date to receive alerts concerning the move.

How Do I Move My Sprint Service to a New Address?

Relocating to a new location is easier when your favorite mobile service goes with you. And yes, you can move your Sprint Service to your new address once you initiate the transfer.

There are two ways in which you can initiate a transfer of the Sprint mobile service to your new address. These include;

  • On the Sprint account
  • Contacting customer care

However, it is only possible to move the Sprint Mobile service to your new location if the service is available in the area. You, therefore, need to confirm from the Sprint coverage map whether your location is serviceable by Sprint.

How Do I Move My Sprint Service to a New Address on the Sprint Account?

You can comfortably move your Sprint service to a new address by yourself. However, for you to make the transfer, there is a condition:

There are two levels of accounts for managing the Sprint account. You have to be the Account Owner or have an Account Authorized Profile to see and make changes to the billing addresses.

The Owner Account Level

Follow the steps below to move your Sprint Service to a new address for the account owners;

1. From your browser, visit the Sprint website.

2. Click on the Owner Level Access.

3. Find the My Preferences option and click on it.

4. Scroll down to My Bill from the drop-down menu.

5. Tap on Billing Addresses option. Here you can make changes to both the service address and the billing address.

6. On the right, click the change button.

7. Enter your new address and save the settings.

You must confirm the phone number and your contact details listed in your account. This is because an agent from Sprint will reach out to you to arrange the transfer.

The Account Authorized Profile

Follow the following steps to move your Sprint Service to a new address for the account authorized profile;

1. Visit the Sprint website on your browser.

2. Tap in the icon labeled My Sprint.

3. Click on the Profile & Security button. You will receive a security code on your phone to ensure security.

4. Enter the code to confirm.

5. Tap on the button labeled Manage Addresses to proceed.

6. On the right side of your current service address, there is an edit box. Click on it and type in the new address.

7. Complete and save the process by clicking on the Confirm button.

Remember to check whether your contact details are up to date to receive reminders and notifications concerning the service move.

How Do I Move My Sprint Service to a New Address by Contacting Customer Care?

You can initiate the transfer to move the Sprint service to a new address by contacting Sprint customer care.

Once you get in touch with the customer service agent, inform them that you are relocating to a new location and would like to move your Sprint service as well to the new address. Give the date you wish to have the service moved to your new address.

Give the agent information regarding the new address and make sure you confirm that your saved contact details are intact.

How Do I Move My Sprint Service to a New Address?

Why Did GetHuman Write "How Do I Move My Sprint Service to a New Address?"?

After thousands of Sprint customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Move My Sprint Service to a New Address? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Sprint if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Sprint Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Sprint in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Move My Sprint Service to a New Address? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 10 months ago
Updated 9 months ago
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