How Do I Switch My Phone Number to Sprint?

Switch your current phone number to T-Mobile (formerly Sprint) by following this guide. Decide on the T-Mobile phone you would like, or check your current phone's T-Mobile network compatibility. Then contact T-Mobile to initiate the switch, or if you're still confused, contact a live customer service agent directly.

If you would like to switch your current phone number to a Sprint phone number, then this article may be of use to you. Sprint has now merged with T-Mobile, so you will have to consider this when changing your carrier. Fortunately, this process is simple and can be carried out by contacting the company's customer service team.

Decide on Your Device

When you switch to T-Mobile (formerly Sprint) you will need to consider what device you would like to use.

If you would like to purchase a new device from T-Mobile, visit the company's website, and locate the "Deals" tab, which can be found in the main navigation bar at the top of the page. Hover your mouse over the "Deals" tab, and select the type of phone you would like to purchase from the drop-down menu. Once you have selected your chosen brand of phone, you can browse the deals T-Mobile has to offer.

Alternatively, if you would prefer to keep your current device, you can opt for the T-Mobile (formerly Sprint) "Bring Your Own Device" program. To use the "Bring Your Own Device" program, first check that your current device is compatible with the T-Mobile network.

Check Your Device's Compatibility

You can check compatibility using your IMEI code. If you do not know your IMEI code, call your current provider to find out. Many phones have the IMEI code listed on or by the phone's battery or SIM card.

To check your phone's compatibility, hover your mouse over the "Phones and Devices" tab on the T-Mobile website, and select the "Bring Your Own Phone" option. Scroll down the "Bring Your Own Phone" page until you see the "Check Compatibility With Your Phone's IMEI" heading. Enter your IMEI code, and select the "Check Phone" button to check compatibility.

Contact The T-Mobile Team

Once you have decided on your device, you need to contact the T-Mobile customer service team.

To find the contact information for T-Mobile, visit the company's website, and scroll down to the lower navigation bar. From the lower navigation menu, find the "Support" heading, and select the "Contact Us" option. From the "Contact Us" page, choose the relevant telephone number, and call the T-Mobile team.

When you get through to T-Mobile, explain that you would like to switch your phone number to their service, and the customer representatives will set up your account and make the switch to T-Mobile.

If These Steps Don't Work:

If you are still unsure of how to switch your phone number to T-Mobile (formerly Sprint), you can contact the customer service team directly.

You can find the best contact information for T-Mobile on the GetHuman website.

Why Did GetHuman Write "How Do I Switch My Phone Number to Sprint?"?

After thousands of Sprint customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Switch My Phone Number to Sprint? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Sprint if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Sprint Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Sprint in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Switch My Phone Number to Sprint? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 6 months ago
Updated 6 months ago
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