There are a ton of wireless carriers that offer a wide variety of different benefits. This may make it difficult to stick with the same carrier you've been with for ages. As a Sprint customer, you may want to change carriers but not know exactly how to do this.
Collect Your Information
Initially, you'll need to gather all the information from your current Sprint wireless provider. You'll need your address, account number and pin, and the ESN or MEID number found inside your phone behind the battery. Once you collect all of this information, you'll need to have access to it when you speak with your new wireless carrier. This information will be needed to make the transfer.
Choose Your Carrier
The first step in this process is to choose your carrier. Once you make this choice you should contact them and start the transfer process. You can visit a wireless retail location to make the switch or you can call wireless provider. You can also go online and attempt to change wireless service providers. There are many different ways to do this. You will need to let the new wireless carrier know that you want to port your phone number as soon as possible. Most of the time this is possible, however, there3 are situations when its not. You will also need to ask about your devices compatibility with the new wireless carriers. You may find that your device isn't compatible which means you'll have to buy another phone. You may have the option to trade your phone in for credit or a discount on another phone. Every carrier will be different. There may be other incentives as well.
Do Not Cancel Your Current Wireless Service
Your first step is to contact your new wireless provided and complete the transfer process. After you complete the transfer process you can cancel your existing service. However, your Sprint service may automatically cancel.
Beware of Balances and Other Fees
You may be responsible for transfer balances in addition to a host of other fees. Do your homework and find out what you will have to pay. Some wireless carriers offer to pay off balances as an incentive to transfer service. Regardless of the case, do your homework and find out what's needed and what will be required of you monetarily, as a result of the transfer.
After thousands of Sprint customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Transfer My Sprint Account to Another Carrier? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Sprint if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Sprint in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Transfer My Sprint Account to Another Carrier? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.