How Much Does It Cost to Cancel My Sprint Plan?
Sprint is one of the largest Telcom service providers in the United States. Despite the many great deals that Sprint has to offer, you may decide to leave their network for a variety of reasons.
One thing you should do before embarking on the process of cancelling your Sprint plan is reviewing the details of your contract with Sprint. Ensure that there are no hidden fees or clauses that may affect your plan cancellation.
Once you are okay with the terms associated with cancelling your contract, you can proceed. Unfortunately, Sprint does not give customers the option to terminate their service plans online and you will to call them to make it happen.
The Cost of Cancelling Your Sprint Plan
If you decide to leave the Sprint network, you are most likely going to pay several fees. The fees you will be liable to pay will depend on the type of Sprint service plan you have.
Unpaid billing charges will have to be paid before you can successfully cancel your Sprint contract. The charges will depend on where you are on your billing cycle on the day you make the plan cancellation.
If you pay close attention to your Sprint contract, you will see a clause which states that you are subject to paying an Early Termination Fee (ETF) if you cancel your plan before the contract is over.
Sprint typically has to two forms of Early Termination Fees. One is for smartphones and other smart devices and the other is for analogue devices such as flip phones.
The Sprint ETF for smartphones and mart devices is about $350 and the ETF for analogue/non-smart devices is around $200. Generally speaking, your ETF will depend on the number of months you still have left on your contract. The more months left on your contract, the more your Early Termination fee will be.
You can avoid paying the above fees through some slick ways but success is by no means guaranteed. One of the actions you can try is to tell them you are cancelling your plan due to poor service and you refuse to pay for Sprint not living up to the terms of their contract. Try and be diplomatic about it.
Another way you can avoid paying Sprint's Early Termination Fees is to have your new cell service provider pay your fees. Competition between cell service providers has never been this fierce and you can use their competitiveness against them as they will be happy to have a new customer on their network.
Your new service provider may find a way to charge you for the ETF but if you are saving more money on your new network, it should not be a problem.
The way to cancel a Sprint contract is to contact customer service directly. You can use the following avenues to do so:
You can dial *2 on your Sprint phone to be directly connected to Sprint customer service. On the other hand, Sprint does have several customer service numbers that you can choose from and use to cancel your service plan. Some of the numbers include technical support, business accounts and international customer service.
Visit GetHuman and choose the relevant number for you to cancel your plan.
Another option at your disposal for cancelling your Sprint service is to use their live chat option. A live chat with Sprint agents is not only fast but also quite effective for plan cancellations.
To find out the times of the day when the option is available and the wait time on the line, you should go to GetHuman.
After thousands of Sprint customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Much Does It Cost to Cancel My Sprint Plan? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Sprint if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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