It's always good to use an extra hand when building your business. Square offers customers multiple support channels they can use to get answers to their questions. Square meets your needs whenever and wherever you need support. Customers can search the support center to simple product guides and help articles. You also get troubleshooting tips.
Besides, you can use the seller community to learn more about how business owners are using Square to grow and run their business. Square has quick support resources. If you have account issues that need further assistance, you can always contact Square customer support center.
How Do I Get a Customer Code from Square?
Currently, offers phone support for point of sale customers. You can also reach Square customer support via email for assistance. When calling Square, you need customer codes which are necessary to request a call from the customer support line.
The codes are there to verify that you have an account with Square. The customer support team pulls up relevant information concerning your account well in advance. Therefore, you don't have to wait longer than necessary on the line for the support team to manually look up that information.
To get your customer code or to look up an existing code simply follow the steps below.
1. Go to contact us page
2. Search your issue or select it. Choosing your issue allows Square to solve your issue faster by giving you instant answer or connecting you to a suitable customer support specialist the moment you call.
3. Review your received instant answer. It may not address your concerns or question. In case it doesn't, simply click on 'I still need help'
4. Click call support to see your customer code.
Square offers phone support from Monday to Friday 6am-6pm. However, the phone support is only there for active Square sellers. Specialist availability depends on the time of day. Bear in mind that when the phone lines are closed, you won't get the option to call support. In case, you find yourself with this situation. Go to the alternative contact option.
1. Send Square an email. You receive a response anytime of the week.
2. Send a direct message on social media sites like twitter and Facebook. You receive a response any time of the day.
3. Search in the community or post your problem in the community. Probably, your question has already been answered in the community forum.
If you are in touch with the account service team regarding your account verification request, then continue corresponding with the team directly. Typically, they send a unique customer code and phone number through an email when they ask you for additional information. Therefore, check your inbox. The community site is visible publicly. To protect your privacy, you can't get insight into specific account questions.
How Good Is Square for Business?
Square has a seller community which is a space where business owners get to learn and collaborate with Square sellers. You can join this community to lean how other businesses are benefiting from using Square. Besides, you connect with businesses that have similar challenges as you or are posing the same questions you want to ask the online community. It's a platform that helps you get advice and the help you need. Feel free to engage the community and introduce yourself.
After thousands of Square customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Customer Code from Square? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Square if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Square in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Customer Code from Square? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.