How Do I Recover Account Access to My Square Account?

If you cannot access your Square account it can put a halt to your business operations.read these helpful tips to discover how to recover account access for your Square account.

Square is an essential platform for many small business owners. If you cannot access your Square account it can put a halt to your business operations. Follow the below simple instructions to discover how to recover account access for your Square account.

Forgot Your Password

  1. Go to https://squareup.com/us/en?country

  2. In the top right corner, select 'Sign In.'

  3. Next to 'Password' select 'Forgot Password.'

  4. You will be asked to enter your email address that's associated with your Square account. Select 'Send Instructions' to receive password reset instructions to your email.

  5. Follow the steps in your email to reset your Square password.

Forgot the Email Address Associated with Your Square Account

  1. Go to https://squareup.com/us/en?country

  2. In the top right corner, select 'Sign In.'

  3. Next to 'Password' select 'Forgot Password.'

  4. On the new screen, select 'I don't remember my email address.'

  5. You will be redirected to a new page with a form for contacting Square.

  6. Under 'Issue with Signing In' select 'I don't remember my email address.'

  7. Fill out the form with your phone number, your name, and the email you would like a response sent to. Select 'Submit.'

  8. Square aims to respond to all customer help requests within 24 hours. You will receive a response via email.

Can't Reset Your Square Password

  1. Go to https://squareup.com/us/en?country

  2. In the top right corner, select 'Sign In.'

  3. Next to 'Password' select 'Forgot Password.'

  4. On the new screen, select 'I don't remember my email address.' This step is necessary to get to the Help form.

  5. You will be redirected to a new page with a form for contacting Square.

  6. Under 'Issue with Signing In' select 'I can't reset my password.'

  7. Fill out the form with your phone number, your name, and the email you would like a response sent to. Select 'Submit.'

  8. Square aims to respond to all customer help requests within 24 hours. You will receive a response via email.

Phone the Square Customer Service Team

If all of the above options don't work, or you're still having trouble recovering your Square account, you can phone the Square Customer Service team. Note that the Square Customer Service team is only available Monday to Fridays from 6:00 am to 6:00 pm PST. You will be asked for personal information to verify your identity and find your account.

Email the Square Customer Service Team

If you're trying to get help on the weekend, or are unable to phone into the Square Customer Service team, you can also try emailing Square support. When emailing, ensure you provide as much detail as possible about your situation so that the issue can be resolved as quickly as possible.

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Why Did GetHuman Write "How Do I Recover Account Access to My Square Account?"?

After thousands of Square customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover Account Access to My Square Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Square if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Square Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Square in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover Account Access to My Square Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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