SquareTrade is a company that offers consumer electronics and appliances users extended warranties. Consumer electronics that can receive an extended warranty include iPhones, TVs, Smartphones, Tablets, Laptops and Appliances.
The coverage from SquareTrade begins when you purchase your plan. The coverage for accidental damage begins on the purchase date whereas coverage for mechanical and electrical failures starts when the manufacturer's warranty ends.
Before you begin the process of filing a claim on SquareTrade, you need to have certain information ready so that you can receive the best and fastest service possible.
You require the item for which you're filing a claim near you so as to provide specific details about it when asked. You also need to write down certain elements of the item for which you are filing a claim including the item's serial or model number, IMEI or MEID number, model, carrier, memory, size and color among others.
The last thing you need is the item's receipt. You need to submit either a hard copy or soft copy copy of the receipt you received when purchasing the item. You can submit your receipt of the item through the following process:
You should back up the data in the item before filing your claim. If your item needs to be restored or replaced, failure to back up your data will lead to complete loss.
You also need to deactivate your 'Find my iPhone' app if you have an iPhone to successfully complete your claim. It ensures that your data remains safe while SquareTrade repairs or replaces your iPhone.
Filing a Claim
You can file a claim on SquareTrade through a straightforward step by step process. Your plan does not have to be registered for you to file a claim.
There are several actions that can happen after you file a claim depending on the item, how the item was damaged and when you file the claim. The most ubiquitous include shipping your item in a secure box to a SquareTrade service center, receiving in-home repair from a technician, replacement of a broken item, reimbursement for a replacing or repairing the item, troubleshooting solutions may be offered online or over the phone and initiating of a repair with your local repair shop.
You can also file a claim by contacting SquareTrade customer service directly. SquareTrade has two ways through which their customer service can help you file a claim; phone and email.
Filing a claim via phone is faster than doing it by email but an email offers a lot of space to present your claim. You can find both the phone number and email address on GetHuman.
After thousands of SquareTrade customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I File a Claim with Squaretrade? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting SquareTrade if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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