Squarespace.com: Reactive an account

A simple 4 step guide for solving this common Squarespace.com problem quickly and effectively by GetHuman

1
Go to your site's URL. You'll see a message that says "Website Expired." Click Owner Login, and log in with your email and password. Images and galleries may not appear correctly until you reactivate your site.
2
Click "Fix Now" in the banner in the bottom of your site.
3
Select from the current billing plan options, enter your credit card information, and click "Subscribe".
4
After reactivating your site, your content may appear as you last left it, depending on how much time has elapsed since the site was cancelled or expired.
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Author: BenF • May 17th, 2016

About this Step by Step Guide

After thousands of Squarespace.com customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Squarespace.com: Reactive an account; Can't remove image option for menu section; I want to remove the Purchase icon from the right header of the Skye template; How do I transfer my domain name from my current host over to Squarespace? And do I have to pay a...; I am trying to upload photos on my page.. and it wont let me load anymore ... on a new gallery pa...; I want to connect to my third party domain (Network Solutions) and I keep getting the error messa...... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 27 minutes to get through these steps according to other users, including time spent working through each step and contacting Squarespace.com. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Squarespace.com Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Squarespace.com that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our Reactive an account guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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