How do I exchange my item?

A simple 4 step guide for solving this common problem quickly and effectively by GetHuman

Before you get started, be sure you have: Order number
You can contact them to request an exchange here.
Select "Returns" from the dropdown menu. Enter your email address and in the subject line write "I would like to exchange an item".
Write a brief message including your order number and the item your would like to exchange for.
Stitchfix will contact you within 24 hours.
We've helped 4,153 people fix a issue like yours in the last 90 days. Let us help you!
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Author:BenF2 years ago

About this Step by Step Guide

After thousands of customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I exchange my item?; Cannot reset my p***word. Tried to receive it several times, but no reply; Trying to recover my p***word. Followed instructions but did not get email back; For some reason they said there not able to link to my Pinterest???why is this?; Would like more information and having trouble signing in; The jeans I receive fit great and I love the feel. But they are too long, do they come in a shorter inseam?; I have a charge on my card! I didn't buy anything.; I won't be home to receive my ****pment - unplanned travel - and need an extra * days to keep the ****pment before I'm charged.; I sent back a necklace because it broke the first time I wore it. I asked for a replacement.; I have entered my credit card info multiple times and still I cannot schedule a fix... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 11 minutes to get through these steps according to other users, including time spent working through each step and contacting And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I exchange my item? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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