How Do I Reset My Straight Talk Account Password?

This article describes what you should do if you have lost access to your Straight Talk account. Access can only be lost by forgetting your password, username, or the email linked with your account, and detailed instructions are provided for dealing with each of these problems. Contact information for additional help is also provided.

With all the passwords and usernames that people have to remember today, it's pretty easy to forget one. If you have lost access to your Straight Talk account because you have forgotten your password or username, read on to learn how to recover access to your account.

If You Forgot Your Password

  1. Go to Straight Talk's home page.
  2. There will be a dialogue box to log in underneath the My Account link in the navigation bar. Click on the Forgot Password link underneath the password text field in this box. You will be taken to the password recovery page.
  3. Enter the email that is linked to your account in the Email text field.
  4. Complete the CAPTCHA.
  5. Click on the Submit button. You will be sent a password recovery email.
  6. Click on the link in the email. Follow any additional instructions you are given.

If Your Forgot Your Username or Your Email

If you have forgotten the username you use with your Straight Talk account, or if you forgot your password and the email you have linked with your account, then follow these instructions:

  1. Go to Straight Talk's home page.
  2. Click on the Forgot Username link underneath the Username text field in the login box under the My Account link. You will be taken to the username / email recovery page.
  3. Enter your phone number or your phone's serial number in the text box provided.
  4. Complete the CAPTCHA.
  5. Click on the Continue button. Straight Talk's system will check that you have an account with them.
  6. You will be sent the email address that is linked with your account.
  7. Go to Straight Talk's home page.
  8. Use the email you were given to log in to your account by entering it into the Username field.

If you have any questions, or need any additional help while trying to recover access to your Straight Talk account, then you can contact their customer support services for help. They have phone support, an online chat option, email support, two help forums, Twitter help, and Facebook help.

Why Did GetHuman Write "How Do I Reset My Straight Talk Account Password?"?

After thousands of Straight Talk customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reset My Straight Talk Account Password? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Straight Talk if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Straight Talk Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Straight Talk in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Straight Talk Account Password? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Straight Talk

Asked 2 years ago
Updated 2 years ago
Viewed 549,964 times
Straight Talk
recover Straight Talk account
recover Straight Talk access
lost Straight Talk account access
Account Access

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!