How Do I Verify My Identity on My Stripe Account?

Verifying a Stripe account is necessary to validate user legitimacy and financial data. Although sign-up is quick and easy, all users are subject to an authentication inquiry to confirm their business or individual profile. Since Stripe's verification guidelines vary, make sure you follow them accurately.

Stripe implements intensive security measures to prevent fraud and identity theft among its users. Whether businesses are national or international, they're all required to complete an evaluation confirming their eligibility to use Stripe's services. If you've received a prompt to verify your confidential documents and other data, read on for information about what you must do to complete the process.

What to Know About Stripe Verification

Stripe may restrict you from accessing your dashboard until you respond to an authorization request. You could also receive a prompt via email, including detailed information to confirm your Stripe business profile for security purposes.

Vital documentation such as a scan of a government-issued ID and a Social Security number are two common examples, along with a passport. Additionally, a bank account is also acceptable if it's associated with a domestic address to confirm evidence of residency.

Typically, the process lasts a few business days but may take longer if your submission needs further investigation. Also, if you own a physical or online business, you may have to prove your establishment is registered. In addition, if there are other individuals connected to your account, they'll be affected by the temporary restrictions due to your administrator status.

How to Verify Your Stripe Account Ownership

When verifying your ownership, consider following every instructional step carefully. Stripe encourages its users to provide accurate details to confirm sole proprietor, partnership, and corporation authority. Therefore, you must complete the entire submission form.

  1. Visit the Stripe website and log in with your email address and password
  2. Enter all of your information in the required fields in the pop-up verification form
  3. Proofread for accuracy
  4. Click Submit

After you've submitted the form, you can expect to receive updates at the email address you have on file. If Stripe can substantiate your account, you'll receive step-by-step instructions to complete the procedure. Also, you may need to follow further instructions, depending on your particular case.

Although your dashboard will remain inaccessible, you can still process transfers and accept payments. When you regain access, you can activate two-step authentication to add an extra layer of security. Whether you choose a secure code method or would rather receive text message prompts, safeguarding your credentials can prevent hacking and theft.

Processing Time

Despite Stripe's standard waiting period, you can shorten the process by:

  • Complete the form using a device you frequently use for your transactions to log into your Stripe Dashboard.
  • Submit as much documentation as you can about your Stripe account. In other words, the more information you can provide, the quicker you can complete the procedure.

Contact the Stripe Support Team

Stripe's best contact method is its live chat option to communicate with a representative directly. Assistance is always on standby to provide the best solution suitable for your situation. If you have questions about the company's services, ensure that you provide comprehensive details.

Additionally, have your legal documents prepared before contact if you want general customer help about verification. You may have to identify yourself due to Stripe's confidentiality policy.

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Why Did GetHuman Write "How Do I Verify My Identity on My Stripe Account?"?

After thousands of Stripe customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Verify My Identity on My Stripe Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Stripe if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Stripe Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Stripe in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Verify My Identity on My Stripe Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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Asked 10 months ago
Updated 10 months ago
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Verify Your Stripe Account Ownership
Confirm Your Stripe Business Profile

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