Clash of clans is an extensively tested mobile phone game available for both iOS and Android users. In most cases, this game runs smoothly without issues. However, at times, it fails to load, and it can be quite frustrating trying to figure out the problem.
The truth is that Supercell may be having problems managing such a large user base and ensuring that everything runs smoothly. Once in a while, their developer team is expected to take a maintenance break, which leads to such issues.
If you are a huge fan of Clash of Clans, it would feel like a century during such time. Read on to find out why your Clash of Clans isn't loading and how you can fix the issue.
Before we look at the potential causes of your game not loading, you need to make sure that you fulfill all the minimum specifications required to run Clash of Clans. The specifications are:
If you are sure that you have fulfilled all the above specifications and your game is still not loading, then try to do the following things to see if it resolves the issue:
In most cases, after a new update of any mobile app, there is often the loading problem. Therefore, if you recently updated your game and it starts to hang, consider clearing the old cache and data to see if it will fix the issue. To clear your cache and data of your Clash of Clans game, follow these simple steps:
If you try everything and your game isn't loading, then the last option is to contact the Supercell support team for further assistance. You can either send an email and wait for a reply or call them for immediate assistance.
After thousands of Supercell customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Why is my Clash of Clans not loading? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Supercell if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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