T-Mobile (UK): How do I get a PUK code to unblock my phone?

A simple 4 step guide for solving this common T-Mobile (UK) problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email address on the account, Password
1
You can get a PUK code to unlock your phone. Login to your account here https://tmobile.ee.co.uk/service/your-account/default-tm-login/
2
Click "My phone" in the menu
3
Once you do that you will see the option "Unblock SIM". Underneath that, your PUK code will be shown underneath.
4
Now that you have your PUK code you can turn your phone on. When it asks for the PUK code enter it into your phone to unblock your SIM and it will activate it on your account. Let us know how it goes!
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Author: Adam • June 9th, 2016

About this Step by Step Guide

After thousands of T-Mobile (UK) customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: T-Mobile (UK): How do I get a PUK code to unblock my phone?; I live abroad and want to top up my t-mobile phone. I don't have an account, just want to top up.; i am going to Pakistan for two weeks i want to take my fome with me and use it there i want know...... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 25 minutes to get through these steps according to other users, including time spent working through each step and contacting T-Mobile (UK). And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for T-Mobile (UK) Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like T-Mobile (UK) that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a PUK code to unblock my phone? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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