T-Mobile: Are there service issues in my area?

A simple guide for solving this common T-Mobile problem quickly and effectively by GetHuman

Just so you know T-Mobile was having major issues recently - https://gethuman.com/phone-number/T-Mobile Three things you need to check to see if you can get your T-Mobile phone working - 1. Power outage in your area (http://downdetector.com/status/t-mobile) 2. Bill paid on time 3. Your mobile device needs to be restarted and then try If none of these work and you still do not have T-Mobile service, check to see if your phone is still activate here - https://support.t-mobile.com/community/contact-us I hope this helps! Let me know if you still have problems!
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Author: The GetHuman Team • January 15th, 2016

About this Step by Step Guide

After thousands of T-Mobile customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: T-Mobile: Are there service issues in my area?; Failed customer service from T-mobile. Outrageous and unnotified bill on my account.; I bought a sim card and it is activated. I put it in my phone and its still not working.; Can i transfer my number from a sim card to a phone without a sim card?; How do u turn the volume up on tmobile Sparq phone; Follow up questions for unlocking my phone... So we put together this guide to try to help. It has 1 step(s) to it. It takes an average of 24 minutes to get through these steps according to other users, including time spent working through each step and contacting T-Mobile. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for T-Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like T-Mobile that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our Are there service issues in my area? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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