How Do I Recover a Lost Password or Pin for My T-Mobile Account?

This short article will walk you through all the necessary steps that you can take in the event that you forget your T-Mobile password or PIN number and need to successfully reset it.

Now in days keeping up with having a cell phone can be a lot of work especially if you aren't somebody who knows how to care properly for devices and tend to break them a lot. Out side of even trying to make sure that you keep up with the appearance of your phone another important aspect is making sure that you keep up with all your passwords and PIN number that allow you to access certain features in your phone and grants overall access to your cell phones account. When you first received your cell phone and began the process of setting it up, one of the most important things that you should have done when you were creating your password and PIN numbers to your account is write this information down on a piece of paper.

It is so important to write this information down on a piece of paper and store it somewhere safe where you can refer back to it because it can be a lot trying to remember password for so many different accounts. What happens in the even that you do loose this paper with your password or PIN number? It doesn't mean that you will never get access to your cell phone account again that's for sure.

If you have a T-Mobile account and you have happened to forget your password and PIN and cant access that information written down anywhere then you can followed the provided steps below to successfully gain access to your T-Mobile account.

How to Recover Your Lost T-Mobile Account Password

The first thing that you want to do if you have forgotten your T-Mobile account password is go online to T-Mobile as if you were going to log in to your account. Instead of logging in you're going to click on forgot password which will then redirect you to another page where you will be required to fill in information to reset your password. Follow the prompts and will have had successfully reset your password and gain access to your account again.

How to Recover Your Lost T-Mobile Account PIN Number

Your T-Mobile PIN can easily be reset by calling 611 from your cell phone. It is important that you do this from your cell phone otherwise the call will not go through. Select No that you don't want to refill your account and then select manage account. Within that section you will have the opportunity to change your account PIN to something else more preferable. If you require more help or have other questions you can reach out directly to T-Mobile for support.

Why Did GetHuman Write "How Do I Recover a Lost Password or Pin for My T-Mobile Account?"?

After thousands of T-Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover a Lost Password or Pin for My T-Mobile Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting T-Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for T-Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like T-Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover a Lost Password or Pin for My T-Mobile Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked a year ago
Updated a year ago
Viewed 25,460 times
Reset T-Mobile Account Password
Reset T-Mobile Account PIN Number
Lost T-Mobile Password

What customers are saying about this and similar problems

About my t-mobile account service:*I have two lines: *** ***-**** & *** ***-******. Li...
my screen on my phone is messing up
the screen on my phone is still messing up
T mobile Tuesday does not work only get a white screen. Also I need to update payment i...
There is an alarm ringing bit I don't what alarm it is and I can't shut it off. I have...

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!