How Do I Switch My T-Mobile Account to Be Paperless?

Switching your T-Mobile account to paperless billing should be more comfortable with the simple guide above. However, if you can't manage the process on your own, GetHuman helps to solve your issue by providing easy ways of contacting customer care agents. Our company researches big companies such as T-Mobile and creates a pathway for customers to speak with service representatives quickly.

Telecommunications companies have made it easier to send and receive information in any part of the world. And with the development of the 5G network, the traveling of data has never been faster. With wireless technology, inventors have come up with smart accessories to keep up with the developing world. From phones to tablets to watches, telecom companies consistently deliver intelligent products that make life easier.

T-Mobile is among the telecommunication companies that serve the United States. It works on wireless technology and features multiple plans to discharge products and services for specific purposes. Whether you want to purchase a smartphone or get a data plan for your home or international travel needs, it can sort you out.

Some people receive their monthly billing statements via mail, while others use the paperless system. Unfortunately for the former, you may end up misplacing your paper bills due to a considerable clutter. All you have to do is switch to the paperless billing system and enjoy the perks it comes with, including saving on time and cutting down costs for stamps and envelopes you use when mailing bills.

Additionally, you'll contribute to environmental-friendliness by reducing the need to cut down trees for paper. T-Mobile offers a seamless way to clear your bills without the need to mail receipts. Read on to find out how you can switch your account to be paperless.

Go paperless with the T-Mobile application

To enroll for the paperless billing:

  1. On your smartphone, please navigate to the T-Mobile app and click on it
  2. You'll be redirected to a page with five tabs at the bottom of the screen. Select the third option; Bill
  3. Please scroll down the page until you see Paperless Billing then click on it
  4. You are on the selection billing page. There should be two checkboxes, namely paperless bill and paper bill towards the top of your screen. Check the Paperless Bill box
  5. The following options on the page are selecting between receiving bills via text (provide a mobile number) or email (enter your email address). Choose the one that suits you
  6. Click on Agree & Save. The system automatically configures the paperless settings.

The paperless switch via the online T-Mobile platform

For this method:

  1. Log in to the official T-Mobile website
  2. On the top right side of the home screen, you'll see My Account in red. Click on it then select log in from the dropdown menu
  3. Log into your account by keying in your email address or phone number and then entering your password
  4. Select the Profile tab
  5. Choose the Billing & Payments option
  6. Check the Paperless Bill box
  7. Choose where the bill goes; whether text or email


Contact T-Mobile customer care: Subscribers can contact the customer service team to submit the paperless switch issue and get help promptly.

Live chat: T-Mobile offers support via live chat where clients can communicate with service reps via messaging to find help for various issues.

Help Desk: Consumers can find solutions to problems through the online help desk by navigating through the help topics available, selecting one which addresses the problem, and communicating with an agent to solve the issue.

Twitter and Facebook: Through T-Mobile's social media handles, clients can present their problems via Twitter or Facebook, and the agents will reply and provide solutions.

How Do I Switch My T-Mobile Account to Be Paperless?

Why Did GetHuman Write "How Do I Switch My T-Mobile Account to Be Paperless?"?

After thousands of T-Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Switch My T-Mobile Account to Be Paperless? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting T-Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for T-Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like T-Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Switch My T-Mobile Account to Be Paperless? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 10 months ago
Updated 10 months ago
Viewed 633,348 times
Switching to paperless billing with T-Mobile
Go paperless with T-Mobile

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