How do I dispute a bill with T-Mobile?

A simple 3 step guide for solving this common T-Mobile problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email address on the account (if applicable), Last 4 digits of Social Security number, Name, Address
You will need to call support about the bill you have received: call T-Mobile here.
Be sure to look over the bill to find where the charges came from: for example check for data usage, long distance phone calls and taxes.
Also check to see if you are due for the date given or if it was mistake.
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Author:OllieMarch 23rd, 2016 @ 18:38

About this Step by Step Guide

After thousands of T-Mobile customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I dispute a bill with T-Mobile?; I need to know how to return my t mobile booster. I tried to go on the sight and there are no dir...; I got a line for a significant other and she changed the number for account and the email. How do...; Do you bring the Bogo offer again for edge s*; I am in Provo Ut...Mrs. the University Orem at the t-Mobile Qiosk I purchase and...; Double payment taken out of my bank it's been * days and the money still hasn't been returned to...... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 18 minutes to get through these steps according to other users, including time spent working through each step and contacting T-Mobile. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for T-Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like T-Mobile that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I dispute a bill with T-Mobile? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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