T-Mobile: How do I remove Web Guard?

A simple 6 step guide for solving this common T-Mobile problem quickly and effectively by GetHuman

1
Navigate to the My T-Mobile website at https://my.t-mobile.com/.
2
Log in to My T-Mobile using the phone number and password that belongs to the primary account holder.
3
Point to "Manage" at the top of the Web page, and click on "Your Profile."
4
Click on "Edit" next to the section labeled "Phone Controls."
5
Select "Web Guard OFF" next to the phone number for which you want Web Guard disabled.
6
Click on "Save Changes." Going forward, any adult-themed websites you visit in the future on your T-Mobile wireless device will no longer be blocked or restricted.
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Author:BenF3 years ago

About this Step by Step Guide

After thousands of T-Mobile customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: T-Mobile: How do I remove Web Guard?; I got a line for a significant other and she changed the number for account and the email. How do...; Do you bring the Bogo offer again for edge s*; I am in Provo Ut...Mrs. Weinmuller...at the University Orem at the t-Mobile Qiosk I purchase and...; Double payment taken out of my bank it's been * days and the money still hasn't been returned to...; I have * numbers on my tmobile account. All * should have an active data stash. However *********...... So we put together this guide to try to help. It has 6 step(s) to it. It takes an average of 29 minutes to get through these steps according to other users, including time spent working through each step and contacting T-Mobile. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for T-Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like T-Mobile that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I remove Web Guard? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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