Is T-Mobile Cellphone Service Any Good?

If you are looking for a new cellphone company, you may be wondering if T-Mobile is a good choice for you. It has the fastest speed of any cellphone company and extensive coverage. It offers a wide variety of plans, some geared for high data use, others for low prices. Its prices are lower than those of its major competitors but higher than those of budget companies.

T-Mobile is one of the three largest cellphone service providers in the nation. If you are shopping for a new cellphone company then you may be wondering if T-Mobile cellphone service is any good. This article will give you the information you need to find out.

T-Mobile's Service Plans

T-Mobile has five prepaid cellphone plans.

  • T-Mobile Connect Unlimited Talk & Text 2.5 GB Data: 2.5 GB of data, unlimited talk and text, just like the name says. It costs $15 per month.
  • $20 Unlimited Talk and Text Only: Once again, all the information is in the name. No data included.
  • T-Mobile Connect Unlimited Talk & Text 5.5 GB Data: $25 per month.
  • Simply Prepaid with 10 GB LTE Data: It comes with unlimited music streaming. $40 per month.
  • Simply Prepaid Unlimited: Unlimited data, unlimited talk and text. $50 per month.

T-Mobile offers three billed cellphone plans. Each of them comes with unlimited data and texting and none of them require a contract.

  • Essentials: 5G network, DVD-quality streaming, and unlimited data 3G Mobile Hotspot. After the use of 50 GB of data in a month, speed may be throttled. It costs $60 per month.
  • Magenta: 5G network, DVD-quality streaming, and 5 GB of 4G LTE Mobile Hotspot. After the use of 100 GB of data in a month, speed may be throttled. It costs $70 per month.
  • Magenta MAX: 5G network, 4k UHD streaming, and 40 GB of 4G LTE Mobile Hotspot, unlimited data 3G Mobile Hotspot. After the use of 100 GB of data in a month, speed may be throttled. It costs $85 per month.

T-Mobile's Coverage

Although T-Mobile has more coverage than most cellphone companies, it has less than the other three of the four top cellphone companies. It covers 62% of the nation.

T-Mobile's Speed

T-Mobile has the fastest download speed and the fastest upload speed of all cellphone companies. Its average download speed is 32.7 Mbps. Its average upload speed is 12.9 Mbps.

T-Mobile's Prices

T-Mobile's prices are higher than those of its budget competitors. However, they are lower than those of its biggest competitors, AT&T and Verizon.

The Takeaway

If speed is what's important to you then T-Mobile is the company for you. If you are looking for low prices and don't need a lot of data, it has some very cheap options. If you use a lot of data and are concerned about cost, then one of the other companies may be a better bet.

Contacting T-Mobile

If you need to contact a T-Mobile customer service representative, you can do so by phone, chat, or help desk.

Why Did GetHuman Write "Is T-Mobile Cellphone Service Any Good?"?

After thousands of T-Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Is T-Mobile Cellphone Service Any Good? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting T-Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for T-Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like T-Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Is T-Mobile Cellphone Service Any Good? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

T-Mobile

Asked 14 days ago
Updated 14 days ago
Viewed 2,133 times
T-Mobile
T-Mobile review
is T-Mobile any good
t-mobile ratings

What customers are saying about this and similar problems

I upgraded my daughters phone by mail. We installed sim sent with new phone. Reset and...
T mobile wifi hotspot wont connect to internet
I am trying to put in a new SIM because im studying abroad but my SIM is locked.
I am a former T Mobile customer, currently a spectrum customer and want to switch back...
I payed my bill and can't access my account need it restored.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!