How Do I Return My Item to Tanga.com?
You can return almost anything you bought from Tanga for any reason, as long as you make the return within 15 days of purchase. You have 30 days to return a damaged or defective item. You can make the return online and then mail the item back to the company.
If you bought something from Tanga and you want to return it, then you're in luck. Tanga has an easy return policy. Keep reading to learn more about returning an item to Tanga.
Tanga's Return Policy
If the item you purchased from Tanga turned out to be damaged or was otherwise defective, you have 30 days to return it for a full refund. You can actually return something to Tanga for any reason at all, but if it's not because of damage or a defect, then you have only 15 days to make the return. Shipping costs will not be refunded. Items that were marked as a Final Sale cannot be returned unless they arrived defective or damaged.
How to Return Your Tanga Purchase
To return an item to Tanga, follow these instructions:
- Go to Tanga's home page.
- Click on the Log In link in the nav bar at the top of the page.
- Sign into your account.
- Scroll to the bottom of the page.
- Click on the Customer Support link under the Support header.
- Select Returns and Refunds from the "I have a question about…" menu.
- Request a return shipping label. Include your order number, the name of the item you're returning, and the reason for the return along with your request.
- Pack up the item you want to return along with all of the accessories, pamphlets, and packaging material that it originally came with.
- Attach the return label.
- Ship the item back to Tanga.
Once Tanga receives your return, it will process it and then issue your refund. The whole process should take from five to seven business days.
Contacting Tanga
If you need any help making your return, you should contact a Tanga customer service representative. You need to use the Tanga help forum to do it, as there are no other customer service contact options.
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