Before deciding to file a complaint with Target, you should first seek to understand where Target stands on such matters. Here is a summary of Target's policy on complaints and feedback:
Where Do I File for My Complaint?
Target offers several channels of complaints. Here is a breakdown of those channels:
Through Your Local Target Store
Through Target's Customer Service Office
Target's customer service office is more suitable to deal with complaints addressing specific products or services such as online orders and registering gifts.
Through Your Local Better Business Bureau
Although not directly associated with Target, you can choose to file your complaint with your local Business Bureau. The bureau allows you to list your complaints, whether or not they were resolved. The Better Business Bureau has the mandate to take legal action against companies that have practices that may be deemed unlawful or unethical.
Additional Ways of Contacting Target's Customer Care Team
After thousands of Target customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How do I file a complaint with Target? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Target if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Target in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I file a complaint with Target? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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