How Do I Get a Refund from Taxact?

There are several ways to request a refund from TaxAct. It's important to have the proper information available when you submit your request, not matter which way you chose to request your refund. If you have any challenges requesting your refund or inquiring about the progress of your refund, you can always call the TaxAct customer service desk.

Have you ever filed your taxes using TaxAct? If so, this post will give you some insight into the company and how they deal with refunds. TaxAct is a tax preparation software that can be accessed online or through an app. You can use it for free if you don't have any complicated situations like investments, rental properties, etc. For those who do have these types of complexities, there's a paid version that includes additional help and guarantees accuracy. But how can you get a refund from TaxAct when need be?

Request a Refund Via the Website

Log-in to the TaxAct website and click on the "Contact Us" link. From there, enter your name and email address. Fill out the required information, such as how you would like to be contacted by TaxAct and what type of refund request you are submitting (if it is not already listed). Then, click on the "Continue" button to send your request.

Write an Email Request

Email is another way that you can submit a refund request. First. navigate to Tax Act's homepage. Click on the "Contact Us" tab on the website to bring up a form with options for contacting TaxAct. Select the "Email Request" option and fill out your contact information, as well as what kind of request you are submitting. Then, click the "Continue" button to send the email.

Call Customer Service

Call TaxAct customer service directly and ask for a refund. You can find the contact information on the website, just under the "Contact Us" heading. When using this option, the customer service agent may request your name and contact details. Don't give the agent any information you're not comfortable sharing.

Send a Letter

If you cannot submit an online request or do not want to contact TaxAct via email, you can send a letter by postal mail. Include your name and address, as well as the refund that you are requesting. Be sure to include the specific reason you are filing the refund request in the letter.

Additionally, do not neglect to follow up on the refund you are requesting. Although it may take some time, you must get in touch with TaxAct to ensure that they have received your refund request.

How Can You Track Your Refund?

The TaxAct website can help you track your refund. By going to the website and entering your log-in information, you will see what stage the refund is currently in. If it has been approved, you will also see a list of documents used for the tax return. If you have not received your refund after 30 days of submitting your request, you can contact TaxAct to find out about the next step.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert
How Do I Get a Refund from Taxact?

Why Did GetHuman Write "How Do I Get a Refund from Taxact?"?

After thousands of TaxAct customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Refund from Taxact? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting TaxAct if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for TaxAct Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like TaxAct in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Refund from Taxact? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Asked a year ago
Updated 2 months ago
Viewed 864,847 times
Guide to getting a refund from TaxAct
How to request a refund from TaxAct

What customers are saying about this and similar problems

Trying to file **** return with deluxe edition. Unable to import data from online...
state tax addendum form not correcting
need the phone number i need to talk to customer service
need the phone number i need to talk to customer service
I can’t log into my account it has the wrong number I keep trying to chat with somebody...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!