Most of us file or tax refund every year with hopes of the IRS accepting it and possibly getting a refund. We may hold our breath in anticipation of the news that our refund has been accepted. However, how to get this information may not be clear to many filers. Luckily, there are steps you can take to get the status of your income tax return.
Call TAxAct Directly
When in doubt you can always call the contact number for TaxAct. A customer service representative should be able to give you information regarding how to access the status of your tax return or direct information about the status of your tax return. You will be required to provide key identifying information. You may even be required to provide the username that you used to file your return. Regardless, a customer service specialist will need you to answer specific identifying questions correctly about your tax return and who you are.
Visit the TaxAct Website
Another step you can take that will give you information about your refund status is the E-file status tool. Once you visit the website, you will be prompted to enter identifying information about yourself, and your tax return. You will have to enter the tax return year that you filed for as well as the tax return type. You will also need to enter your last name and your zip code. There will also be a place to enter your social security number. Once you have entered your identifying information in all of the fields and selected "check e-file status," you will get a message with the status of your tax return. If you have any questions about the information displayed, you may be able to message TaxAct and get information about your status as well. There is a support option that you can use to have your questions answered. There's also a link that will give you information regarding what to expect with the e-file process.
After thousands of TaxAct customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Track My Refund from Taxact? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting TaxAct if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like TaxAct in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Track My Refund from Taxact? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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