Step By Step Guides for Solving Telus Issues

Instructions to help with popular customer service issues

No Guides Written Yet

We haven't written any how to guides for Telus problems. This could be because we haven't gotten enough requests for them from customers using our website. And that could be because Telus does not have many customers - or at least not many that use GetHuman to find and fix customer service problems. Or maybe their customers find the issues they encounter easy to resolve themselves. Either way, let us know if you are having a problem with a Telus product or service that we should write an instructional guide for. We're here to help customers!

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve Telus customer care issues, it is something that we often do for larger companies. A larger company example would be our Domino's Pizza how to guides page. And also our Capital One guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your Telus problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Telus customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Telus customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Telus customers

I don’t have an issue. I just want To order a Telus calendar
i am moving and need my internet from my old place installed into my new place
i got a new TCL phone. i put in my SIM card. the phone and text does not work, there is...
We recently received two new PVRs with *K capability. We had told them we had three old...
Trouble initialization Voice Mail *Will not accept my temporary password which I unders...
I believe I paid my December bill on December *th???…******
internet and TV service is very slow and have checked internet connections and would li...
I want to cancel my service
billing * use loyalty credits
Bring it back program looking to pay in a few payments so I can pay off the phone In a...
You guys sent me a smartlock with no mounting bracket, I also did not get a callback at *pm
I was an ADT customer for my alarm,we had telus in today to install telus security.I wa...
My internet bill went from $**.** (Oct) . to **.** (Nov) to $***.**. (Dec) with no disc...
I would like to cancel my PIK TV service which cost me $** per month
Hi there our wifi is not working. It shows red light on side of it. As well as it shows...
My Optik box with not initialize, stays on. Link light is not on.
Can't receive incoming calls
the drip loop is in the wrong location. the loop is on the right side of anchor point...
See more issues reported by Telus customers

Does GetHuman write how-to guides because they are a partner of Telus?

GetHuman has no affiliation whatsoever with Telus, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Telus have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!