Step By Step Guides for Solving Telus Issues

Instructions to help with popular customer service issues

No Guides Written Yet

We haven't written any how to guides for Telus problems. This could be because we haven't gotten enough requests for them from customers using our website. And that could be because Telus does not have many customers - or at least not many that use GetHuman to find and fix customer service problems. Or maybe their customers find the issues they encounter easy to resolve themselves. Either way, let us know if you are having a problem with a Telus product or service that we should write an instructional guide for. We're here to help customers!

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve Telus customer care issues, it is something that we often do for larger companies. A larger company example would be our Vodafone (UK) how to guides page. And also our GEICO guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your Telus problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Telus customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Telus customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Telus customers

Telus is coming to our new home July * but for some reason Telus has noted the incorrec...
I recently had a technician come to my new address at *** Birch Str. Fort St James. The...
Trying to register for paperless payment . We have entered the information requested bu...
when someone calls us and wants to leave a message, my own answering machine is being b...
Hi - I use *****@***.com as my primary business email address. I successfully transitio...
called your tech line do not know what she has do said she would reboot never happened...
I just want to update my credit card info
Hi! My name is Galyna*My I get a speed measure fron Telus for home internet? *The site...
want to setup google -telus in apple mail on MBpro OS **.**.* ElCapitan*Have tried all...
We need to transfer our services from *** Greenland Village Sherwood Park to **** Hook...
We need to get services transfered to our new place at **** Hooke road nw our old addr...
Would like to cancel one phone. The number is ***-***-**** we are no longer using that...
I am not a Telus customer and located in US West coast. I bought a used Telus LG quad b...
Control an account with an EPOA. It is my brothers account.ACCOUNT NUMBER IS *********K...
Overcharge*Strange charge
I don’t understand why some text turn green then charged me and sometimes turn blue not...
People with call display tell me that when I phone them my number *** *** **** comes up...
Hi i am just wondering what kinda phones i could possibly get in the price range of...
See more issues reported by Telus customers

Does GetHuman write how-to guides because they are a partner of Telus?

GetHuman has no affiliation whatsoever with Telus, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Telus have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Telus Reference

Guidance for Other Companies

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