Step By Step Guides for Solving Telus Issues

Instructions to help with popular customer service issues

No Guides Written Yet

We haven't written any how to guides for Telus problems. This could be because we haven't gotten enough requests for them from customers using our website. And that could be because Telus does not have many customers - or at least not many that use GetHuman to find and fix customer service problems. Or maybe their customers find the issues they encounter easy to resolve themselves. Either way, let us know if you are having a problem with a Telus product or service that we should write an instructional guide for. We're here to help customers!

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve Telus customer care issues, it is something that we often do for larger companies. A larger company example would be our USAA how to guides page. And also our PayPal guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your Telus problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Telus customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Telus customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Telus customers

I want to cancel my account with telus account number ********
Looking to switch over to Telus Home Internet from Shaw. **Mb down, **Mb up is the best...
I need to get my Samsung galaxy s * unlock so I can use it with chatr
I just recei an email from Telus informing me of out of countrt usage on my phone endin...
Bought a phone it's network locked need it unlocked
Charged for long distance call I didn’t make
Overcharged on last bill
Having a problem switching my cell phone carrier to Telus. I have the new SIM card but...
I am trying to change my cell phone carrier from Chatr to Telus. I agreed to the terms...
My latest bill has an incorrect additional amount of $***.**. I have been told * time...
I get overcharged for my phone. The deal was for **$ but I am getting charged **$ a mon...
On my tv the record function will not operate properly
Installed Sonos beam speaker and now most streaming movies have no sound
June *,*****I am writing today to question the level of service I am receiving at my co...
I have a balance of $**.**, but when I make a call, it says my balance is too low
You say I have a balance of $**.**, but when I make a call it says my balance is too low
leaving the country for * months would like my service put on hold while away
I paid bill on time but was cut off and then charged for reconnection. Asked to speak...
See more issues reported by Telus customers

Does GetHuman write how-to guides because they are a partner of Telus?

GetHuman has no affiliation whatsoever with Telus, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Telus have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Telus Reference

Guidance for Other Companies

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