You can make an order for the Gap Cyber Monday event in a few simple steps. It is one of the best times to go shopping as Gap offers incredible discounts and free shipping.
After selecting the items you would like to purchase and adding them to your shopping bag, click 'Checkout' to complete the process. You should be able to see all the items in your bag when checking out. You can edit the shopping bag if you change your mind about any of the items. During checkout, you will need to provide the following details:
1. Your password and email address
2. Your shipping address
3. Your credit card number and type
4. The preferred shipping method
You get the chance to verify the details at checkout. If you don't need to make any changes, click 'Place Order.' You should receive an email to confirm that you successfully placed your order. If you haven't received the order within 24 hours, you may need to contact the customer service agents for help. You will receive another email after your order is shipped.
Gap only allows you to ship to one address every time you check out. If you plan on shopping for people at different addresses, you need to place separate orders. They will all be charged differently.
Contacting the Support Team
There are plenty of ways to contact Gap if you need help. The best way to contact them is on the phone. You will be connected with a customer service agent who may direct you to the most appropriate help. Phone support is convenient and appropriate for any of your concerns. When connected with a customer service agent, be clear about your concerns and the type of support you hope to get. Phone support is the only option that lets you speak directly with an agent.
If you don't need to speak with a customer service agent, consider seeking support via email. Send the customer service agents a short email describing your problem and the type of help you want. They will get back to you as soon as possible. Email support is a great option even though you may need to send a few emails back and forth. You can refer to the emails if you have similar problems in the future.
Consider seeking help on Facebook/Twitter if you wish to learn from the support team as well as other Gap customers. You are likely to get answers fast since you will be seeking support in public. If the customer service agents cannot help you on Facebook or Twitter, they will suggest that you reach them on the phone or email.
Consider seeking support on the help desk before attempting to contact the support agents directly. There are plenty of help pages that may cover issue-specific topics. There are plenty of tips, reminders, and suggestions. If you end up going back and forth with the support agents on the help desk, they may suggest that you contact them on the phone.
After thousands of The Gap customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Make an Order for the Gap Cyber Monday Event? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting The Gap if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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