Step By Step Guides for Solving ThredUp Issues

Instructions to help with popular customer service issues

No Guides Written Yet

We haven't written any how to guides for ThredUp problems. This could be because we haven't gotten enough requests for them from customers using our website. And that could be because ThredUp does not have many customers - or at least not many that use GetHuman to find and fix customer service problems. Or maybe their customers find the issues they encounter easy to resolve themselves. Either way, let us know if you are having a problem with a ThredUp product or service that we should write an instructional guide for. We're here to help customers!

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve ThredUp customer care issues, it is something that we often do for larger companies. A larger company example would be our United Airlines how to guides page. And also our AT&T guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your ThredUp problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common ThredUp customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing ThredUp customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other ThredUp customers

I just placed order Wilson jacket with promo code it was $** and change. I entered the...
I forgot to put in the promo code ‘thrifty’. Order * ********.
I tried to place an order, it stated my cc info was invalid, I re entered the * and got...
I have been trying to cash out a balance of $**.** and some change for weeks now. I go...
Hi there, *I recently placed and order and I'm very disappointed! ** - The Lily Pulitze...
Hi, I can't seem to find a number to speak to a human being but I'm requesting help. I...
Order **********Item ********* has a tears around the zipper.**Also item * ********, or...
I had a thread up account not long ago, with a different email address. I also used the...
I am desperately wanting to return ** orders that I have kept over the ** day return pe...
I have * issues with ThredUp and their very poor, non-existent Customer Service.*The fi...
I purchased a dress and did not want to keep it. I returned it using the prepaid postal...
Hice una orden y me llego algunas cosas y no me sirven las quiero devolverle, aparte ha...
I am having trouble with processing payment for my order
Hi my name is Colleen Sinutko *** ***-****, ***** Union Lake Road ***, Harrison Townshi...
ordered st john pink knit dress July *, ****. order *********. please send info re date...
I ordered a Saint John pink knit dress July *. I have not received an email stating whe...
can you help me when an order?
I want to change my address on thredup. I cannot receive a clean out bag, place an orde...
See more issues reported by ThredUp customers

Does GetHuman write how-to guides because they are a partner of ThredUp?

GetHuman has no affiliation whatsoever with ThredUp, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of ThredUp have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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