How Do I Cancel My Three Mobile Contract?

If you want to cancel your Three mobile contract, you can do so either online or by phone. However, you must do it within 30 days of joining, and you will owe a cancellation fee equal to the amount you still owe for your minimum contract term. Additionally, you will need to give 30 days' notice of cancellation.

If you have Three mobile phone or broadband service and feel that it's not working out for you, then you may want to cancel your contract and find a new provider. To learn about canceling your Three mobile contract, keep on reading.

Three Mobile Cancellation Policy

To cancel your contract, you need to start the cancellation process within 30 days of joining. Once you have started the process, Three mobile will take up to 30 days to process your request. You will be charged a cancellation fee that is equal to the total remaining charges in your minimum contract period.

Cancelling Your Contract Online

You can cancel your Three mobile contract online by following these instructions:

  1. Go to Three's website.
  2. Log into your account by clicking on the Log In link in the upper right corner.
  3. Mouse over the Support link near the top of the page. A drop down menu will appear.
  4. Click on the Cancel Your Contract link under the Get in Touch header.
  5. Enter your name.
  6. Enter your post code.
  7. Enter your date of birth.
  8. Enter your Three mobile number.
  9. Enter your email address.
  10. Click on the Submit button.

If you have a 5G home broadband hub, you're going to need to return it before you can get out of your contract. Three will send you a prepaid jiffy bag to mail it back. Once the company receives it, your contract can be canceled.

Cancelling Your Contract by Phone

You can also cancel your contract over the phone. Just call the customer support line. Have your mobile number, date of birth, address, and password ready when you do.

Contacting Three

If you need help, you can contact a Three customer service representative by phone or via the help forum.

Why Did GetHuman Write "How Do I Cancel My Three Mobile Contract?"?

After thousands of Three Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Three Mobile Contract? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Three Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Three Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Three Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Three Mobile Contract? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Three Mobile

Asked 5 months ago
Updated 5 months ago
Viewed 76,417 times
Three Mobile
cancel Three contract
cancel Three mobile contract

What customers are saying about this and similar problems

I would like to cancel my existing account
I cancelled my account with you at the end of September and you are still taking money...
I have an outstanding balance on * accounts for £***. My credit file now affected but I...
This is my new iPhone I haven’t got my old phone to transfer my email account. I really...
Hello i am e mailing you on behalf of my ** year old sister.She took a phone and contra...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!