If you have Three mobile phone or broadband service and feel that it's not working out for you, then you may want to cancel your contract and find a new provider. To learn about canceling your Three mobile contract, keep on reading.
To cancel your contract, you need to start the cancellation process within 30 days of joining. Once you have started the process, Three mobile will take up to 30 days to process your request. You will be charged a cancellation fee that is equal to the total remaining charges in your minimum contract period.
You can cancel your Three mobile contract online by following these instructions:
If you have a 5G home broadband hub, you're going to need to return it before you can get out of your contract. Three will send you a prepaid jiffy bag to mail it back. Once the company receives it, your contract can be canceled.
You can also cancel your contract over the phone. Just call the customer support line. Have your mobile number, date of birth, address, and password ready when you do.
If you need help, you can contact a Three customer service representative by phone or via the help forum.
After thousands of Three Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Three Mobile Contract? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Three Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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