How Do I Track My Three Mobile Order?

If you have ordered a phone or accessory from Three Mobile, you want to make sure it arrives on time. You can track your order from the Three Mobile website or you can go directly to the shipping/delivery service utilized by Three Mobile for mobile orders. Your confirmation email will also contain valuable information that you can use in tracking your order.

As one of Ireland's largest mobile telecommunication providers, Three Mobile offers customers a wide variety of phones and wireless plans, devices and accessories to meet customer needs. You can order a new phone and plan online, accessories for your current phone or tablet, or a tablet to add to your current electronics, and have them delivered right to your home. How do you track your Three Mobile order? You can get tracking information and assistance by calling Three Mobile customer support here, and below are ways to track your Three Mobile order.

Tracking Your Three Mobile Order

From the Three Mobile Website

To track your Three order, complete the steps below:

  1. Open Three Mobile in your computer's browser.
  2. Scroll to the bottom of the page.
  3. Under "Support" click on "Track Your Order."
  4. Click the pink bar that states "Track Your Order" on the new page that has opened.
  5. This will redirect you to the An Post website.
  6. Enter your tracking number.
  7. If you have more than one tracking number, click on "Add another item."
  8. Confirm you are not a robot by checking the box beside the reCAPTCHA symbol.
  9. Click on "Track Items."

Following these steps will give you a status update on your Three order (whether it has been received, processed or shipped).

From the An Post Website

Three Mobile uses An Post to ship all mobile orders. You can also track your Three Mobile order from the An Post website. To track your mobile order directly from the shipper, follow these steps:

  1. Open An Post's website in your browser.
  2. Find your tracking number/numbers in your confirmation email from Three Mobile.
  3. If you need to track one item only, enter that number in the box on the home screen beside the word "Track" and hit "Track Post."
  4. If you have more than one tracking number, click on "advanced tracking" in bold letters below the tracking box.
  5. Enter your tracking numbers.
  6. Click on "Track Items."

Via Email

You can also track your Three mobile order through your email. Three Mobile and An Post will send you periodic updates showing when the package has been shipped and the estimated delivery date. You will also be alerted via email when your package has been delivered to your home or business.

Tracking your Three mobile order is easy when you use the Three Mobile or An Post websites and your tracking number. For more information or assistance, contact Three Mobile customer support here.

Why Did GetHuman Write "How Do I Track My Three Mobile Order?"?

After thousands of Three Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Track My Three Mobile Order? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Three Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Three Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Three Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Track My Three Mobile Order? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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