How Do I Purchase Tickets with Ticketmaster?

Customers can purchase tickets either online, in person, or over the phone with these helpful tips.

Ticketmaster is a ticket sales provider. Founded in 1976 in California, the company now operates in several countries all over the world. When a concert, event, or sports game comes to your city or town, most likely, the tickets will be sold through Ticketmaster. Customers can purchase tickets either online, in person, or over the phone. Keep reading for step-by-step instructions on how to purchase tickets in any format.

Purchase Tickets Online

  1. Go to www.ticketmaster.com

  2. In the search bar at the top of the page, search the name of your event. For a musician or band, search their name. For a sports team, you can search the team's name. Alternatively, you can use the event categories to go through upcoming events to find your event.

  3. When you click on the event, you will be brought to a page that lists the entire tour's locations and dates. Choose the correct date for your city. Keep in mind that your city might have several dates to choose from.

  4. Select 'See Tickets.'

  5. You will be redirected to a new page that shows the venue and all of the ticket options. You can click on the different ticketing sections to choose the price range you're comfortable with, and the seats you prefer.

  6. Select the number of tickets you want to purchase.

  7. Click 'Get tickets.'

  8. You may be asked to select the country your billing address is located in.

  9. Choose your ticket options from print at home (free), mobile (free), or mail (charge will apply).

  10. Select 'Continue to Payment Method.'

  11. At this point, you will be asked to sign in to your Ticketmaster account. You can sign in with your email address and password. If you don't have a Ticketmaster account, select 'Sign Up' at the bottom of the pop-up screen and follow the prompted steps to create an account.

  12. Enter your payment information.

  13. Confirm the 'Privacy Information' section by checking the box.

  14. Select 'Place Order.'

  15. A confirmation email will be sent to your email address.

Purchase Tickets Over the Phone

You can also purchase tickets with Ticketmaster over the phone. You can call the Ticketmaster Ticket Sales line. The Ticketmaster phone line is available Monday to Saturdays from 9:00 am to 6:00 pm, and Sundays from noon to 6:00 pm EST. The average wait time is 25 minutes but this will fluctuate if tickets to events were just released. A sales representative will be able to help you purchase tickets over the phone.

Purchase Tickets in Person

You can visit a verified Ticketmaster retail location to purchase tickets through a salesperson. Find a location close to me by searching for 'Ticketmaster near me.' Ticketmaster kiosks are common in malls or the downtown areas of large city centers.

How Do I Purchase Tickets with Ticketmaster?

Why Did GetHuman Write "How Do I Purchase Tickets with Ticketmaster?"?

After thousands of Ticketmaster customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Purchase Tickets with Ticketmaster? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Ticketmaster if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Ticketmaster Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Ticketmaster in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Purchase Tickets with Ticketmaster? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Ticketmaster

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Updated 3 months ago
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Ticketmaster
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