How do I change, cancel, exchange or get a refund for Ticketmaster purchase?
A simple 4 step guide for solving this common Ticketmaster problem quickly and effectively by GetHuman
Email, Password, Booking Number
They will refund you for a cancelled show but you will have to contact them once the show is confirmed that it is cancelled. If it is rescheduled they will also contact your in regards to the new show time and if the time does not work, then you will also have to call them for a refund.
If you cannot get a refund, you can try selling your tickets on a third party site like SeatGeek.
Ollie3 years ago
About this Step by Step Guide
After thousands of Ticketmaster customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I change, cancel, exchange or get a refund for Ticketmaster purchase?; need to reset my password have not gotten temporary password on my email address *****@***.com...; want to replace e-tickets with actual printed tickets; Please help me I have been FORBIDDEN you don't have permission to access*on this server, since S...; I am trying to buy tickets but system will not allow me; I bought two tickets for beautiful and was charge * times for these tickets. *****@***.com...... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 22 minutes to get through these steps according to other users, including time spent working through each step and contacting Ticketmaster. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
Why does GetHuman Write How-to Guides for Ticketmaster Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Ticketmaster that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I change, cancel, exchange or get a refund for Ticketmaster purchase? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
Ticketmaster Phone Number
See current wait time and use the GetHuman Phone to reach Ticketmaster without waiting on the phone.Contact TicketmasterTicketmaster Customer ServiceMore Ticketmaster How To GuidesSimilar Problems Reported by Others
GetHuman shows free information and tools to help customers contact Ticketmaster and solve Ticketmaster customer service problems faster.