Ticketmaster: How do I redeem my promo code?

A simple 3 step guide for solving this common Ticketmaster problem quickly and effectively by GetHuman

Before you get started, be sure you have: Promo code
First login to your account and find the concert or event you wish to purchase tickets to
Once you select the tickets you will be taken to a payment screen.
On the payment screen you will see a Promo Code Box near the gift certificate or gift code box. You can enter your promo code and redeem it there.
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Author:BenF3 years ago

About this Step by Step Guide

After thousands of Ticketmaster customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Ticketmaster: How do I redeem my promo code?; I can't remember my log in info and I need to access my tickets for a show next weekend; I want to purchase * tickets F* row S seats for Casting Crowns Toledo on Friday March * and I keep getting an error; I accidently pushed the transfer button. I just want to print my ticket and keep it not transfer or sell it please help; I am handicaped and have a * wheel cart. what kind of ticket do I have to request because all th...; need to reset my password have not gotten temporary password on my email address *****@***.com...... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 15 minutes to get through these steps according to other users, including time spent working through each step and contacting Ticketmaster. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Ticketmaster Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Ticketmaster that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I redeem my promo code? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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