Ticketmaster: How do I request a wheelchair accessible ticket?

A simple 3 step guide for solving this common Ticketmaster problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email address on the account, Account PIN, Credit Card, Billing address
You can request an Accessible Ticket. First find the concert/event you wish to attend and then click "Find Tickets"
Then click "Request Accessible Tickets" it should be on the right side of "Search for Tickets"
Once you submit your request, a Ticketmaster rep will call you to help you find the ticket that you need. In cases where the rep cannot help you with the ticket, they will direct you to the convert venue rep who will help you find the correct ticket. Let us know if this helps!
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Author:Adam3 years ago

About this Step by Step Guide

After thousands of Ticketmaster customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Ticketmaster: How do I request a wheelchair accessible ticket?; I went online to print out my ticket for the universoul circus tomorrow show. I have no tickets. I tried calling but the line is busy.; i just ordered tickets can i cancel it? i dont want them anymore; my account got blocked when checking for tickets in vegas; to get my tickets that aren't showing up on my account; tried to transfer ticket dont think i did it correctly and the show start at * pm... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 14 minutes to get through these steps according to other users, including time spent working through each step and contacting Ticketmaster. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Ticketmaster Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Ticketmaster that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I request a wheelchair accessible ticket? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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